Yesenia Torres
Paterson,NJ
Summary
To obtain a position within your establishment
dependable and people-oriented professional with a strong work ethic and effective communication skills. Experienced in working on group projects and adapting to frequent shifts in direction. Detail-oriented and innovative, with a passion for focusing on the details of work. Eager to contribute to a dynamic team and support organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
Millennium Medical Billing, Inc.
05.2024 - Current
- Managing office operations: Ensuring the office runs smoothly by overseeing day-to-day activities.
- Organizing and maintaining records: Keeping office documents organized, filing, and archiving.
- Assisting with financial tasks: Preparing and sending invoices, tracking accounts, and processing payments.
- Establishing and implementing policies: Establishing and implementing office policies and procedures to maintain order and efficiency.
- Facilitating communication: Managing communication channels, such as phone calls and emails.
- It is providing administrative support: Handling correspondence, scheduling appointments, and preparing documents.
- Written communication, Verbal communication, Organization, Time management, Attention to detail, Problem-solving, Technology, and Independence.
- Building client-Relationship / CRM / NextGen
Fulfillment associate
Macy’s
11.2022 - Current
- Packed items according to customer's specifications and requirements.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Assisted customers with pick-up orders at designated loading docks or drive-through areas.
- Processed returns following established procedures and guidelines.
- Performed daily cycle counts as part of the inventory control process.
- Accepted, processed, and quickly filled orders.
- Assisted in training new fulfillment associates, and sharing best practices and tips.
- Assisted in sorting incoming shipments and verifying products against purchase orders.
- Used handheld scanners to key in data for packages.
- Picked products from designated locations using various tools and transferred them to appropriate areas for further processing..
Volunteer
St. Joseph’s University Medical Center
09.2015 - 12.2015
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Assisted with data entry projects to update organizational databases.
- Created and distributed marketing materials for upcoming events.
- Coordinated logistics for special events, such as conferences or workshops.
- Attended weekly meetings to discuss progress and future initiatives.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Served as an ambassador for the organization at community outreach events.
- Helped coordinate transportation arrangements for volunteers who needed rides.
Education
Associate of Applied Science - Finance
William Paterson University
Wayne, NJ05-2025
Associate of Applied Science - Business Administration
Passaic County Community College
Paterson, NJ08.2023
High School Diploma -
John F. Kennedy Educational Complex
Paterson, NJ01.2019
Skills
- Capability to work effectively within a team, with unexpected pressures
- Customer Service Skills
- CRM/ Sale Pipeline
- Critical Thinking
- Process routine to complex transactions
- Client-Relation Relationship
- Flexible and Adaptable
- Data Entry
- Project Management Skills
- Microsoft / Excel / Sharepoint
- Exceptionally professional and organized
- Adaptability: Willingness to take on new tasks and assist with various aspects of the accounting function as needed
Summary of characteristics
- Dependable more reliable than spontaneous
- People-oriented enjoys interacting with people and working on group projects
- Adaptable/flexible enjoys doing work that requires frequent shifts in direction
- Detail-oriented would rather focus on the details of work than the bigger picture
- Autonomous/Independent enjoys working with little direction
- Innovative prefers working in unconventional ways or on tasks that require creativity
Languages
Spanish
Professional
Timeline
Administrative Clerk
Millennium Medical Billing, Inc.
05.2024 - Current
Fulfillment associate
Macy’s
11.2022 - Current
Volunteer
St. Joseph’s University Medical Center
09.2015 - 12.2015
Associate of Applied Science - Finance
William Paterson University
Associate of Applied Science - Business Administration
Passaic County Community College
High School Diploma -
John F. Kennedy Educational Complex
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