Yesenia Urquiza

Dynamic and customer-focused professional with a proven track record at Roka, excelling in high-pressure environments and enhancing customer satisfaction through exceptional service and effective communication. Skilled in multitasking and team collaboration, significantly contributing to workplace efficiency and a positive dining experience.

Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.