Yesenia Vargas
Mount Vernon,WA
Summary
To obtain a valued position within the company where a highly motivated individual with strong customer service skills can advance while contributing to the organization and the public.
Overview
9
9
years of professional experience
Work History
Recruitment and Engagement Coordinator
Home Instead
11.2017 - Current
- Providing recruitment and retention support, assisting with Human Resources
- Administrating CAREGiver online profiles and paper files
- Managed schedules, overseeing calendars and resolving scheduling issues
- Increasing employee base by20% by contacting and scheduling100+ applicant interviews per month
- Preparing and updating records related to hiring and on-boarding process
- Setting HR employee objectives, tracking staff progress and milestones as well as implementing disciplinary actions and handling confidential employee material and information with discretion
- As a community instructor I train and guide our employees through the process of becoming certified as Home Care Aide
- Manage multiple department duties
- Adaptability in entrepreneurship
- Provide great customer service
- Client Inquiry intake
- On-call after hours
- Work with a team to resolve everyday challenges
- Basic Administrative tasks
- Email, Fax, Scan, and File
Front Desk Receptionist
The Bridge Assisted Living
10.2015 - 11.2017
- Answer multi-line phone
- Schedule and confirm appointments for Residents
- Set up transportation
- Office supplies inventory
- Created a welcome experience
- Gave tours of facility to new prospects
- Handled move in process and paperwork
- Assisted with hiring process
- Created files for all residents and associates
- Maintained professional, organized, and safe environment for employees and patrons.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
GED -
Skagit Valley College
Mount Vernon, WA01.2013
Skills
- Ability to learn quickly
- Multi-tasker
- Problem solver
- Reliable
- Great organizational skills
- Bilingual (English and Spanish)
- Detail oriented
- Time management skills
- Dependable
- Work well under pressure
Timeline
Recruitment and Engagement Coordinator
Home Instead
11.2017 - Current
Front Desk Receptionist
The Bridge Assisted Living
10.2015 - 11.2017
GED -
Skagit Valley College
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