Yesenia Vargas
Mount Vernon,WA
Summary
Dynamic professional with expertise in Microsoft Office and fluency in English and Spanish, recognized for exceptional teamwork and problem-solving skills. Successfully achieved compliance with training requirements, significantly enhancing team capabilities and overall performance. Seeking to leverage these skills in a challenging role that fosters growth and collaboration.
Overview
9
9
years of professional experience
Work History
Recruitment and Engagement Coordinator
Home Instead
Mount Vernon, WA
11.2017 - 02.2025
- Developed and implemented recruiting strategies to attract qualified candidates.
- Assisted in employee recruitment, hiring and interview processes.
- Suggested promotions and wage increases according to employee performance.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Handled employee discipline and termination to address policy infractions.
- Developed employee orientation and training programs for new hires.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Ensured compliance with industry-specific training requirements and certifications.
- Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
- Processed new employee paperwork and entered information into payroll system.
Front Desk Receptionist
The Bridge at Mount Vernon
Mount Vernon, WA
10.2015 - 11.2017
- Greeted customers warmly and made them feel welcome.
- Handled sensitive information in a confidential manner.
- Performed basic bookkeeping tasks and issued invoices as needed.
- Provided administrative support including photocopying, faxing, and filing.
- Maintained a clean and organized reception area to uphold company image.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Responded to customer inquiries via phone, email, and in person.
- Scheduled and confirmed appointments for clients and staff.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
NAC - Medical
Sunrise Services Caregiver Training
Everett, WA10-2024
Home Care Aide - Medical
Caregiver Academy NW
Mount Vernon, WA09-2018
GED -
Skagit Valley College
Mount Vernon, WA10-2013
Skills
- Computer skills
- Microsoft office
- Good Telephone Etiquette
- Organization and time management
- Dependable and responsible
- Written communication
- Customer service
- Teamwork and collaboration
- Data entry
- Calm under pressure
- Multitasking
- Problem-solving abilities
- Professionalism
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Recruitment and Engagement Coordinator
Home Instead
11.2017 - 02.2025
Front Desk Receptionist
The Bridge at Mount Vernon
10.2015 - 11.2017
NAC - Medical
Sunrise Services Caregiver Training
Home Care Aide - Medical
Caregiver Academy NW
GED -
Skagit Valley College
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