Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yesenia Vejar

Pinedale,WY

Summary

Experienced in management areas such as records administration, team meetings and working well with the public. Conversational skills in Spanish and English.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

24
24
years of professional experience

Work History

Housing Resource Coordinator

Jackson Hole Mountain Resort
Jackson, WY
02.2023 - Current
  • Maintained residential tenancy agreements for renewal or termination following program guidelines.
  • Supervised personnel directly engaged in housing program administration, maintenance and clerical support.
  • Implemented property inspection procedures to maintain compliance with housing codes.
  • Obtained quotes from contractors for repair work to maintain property.
  • Responded to complaints and members' inquiries to improve service delivery.
  • Investigated key breaches of tenancy contracts.

TSA Supervisor

Jackson Hole Airport
Jackson, WY
08.2022 - Current
  • Assigned specific tasks to individual team members and evaluated performance.
  • Standardized purchase of all equipment, tools and supplies to control costs.
  • Interviewed and chose best candidates for each role.
  • Communicated with maintenance team on damages to repair.
  • Managed team of employees, daily progress reports and overall project planning.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Helped team members use supplies efficiently to achieve department objectives and reduce waste.
  • Responded to customer questions regarding products, prices and availability.
  • Coached staff members to develop long-term career goals.
  • Coordinated and maintained smooth passenger traffic flow through airport security checkpoints.
  • Watched each individual to assess demeanor and look for suspicious behavior.
  • Operated controls on explosive detection system to manipulate and clear images.
  • Guarded restricted areas to prevent unauthorized entry.

Office Manager

RNG Advanced Oil and Gas Services
Pinedale, WY
07.2017 - 12.2022
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Managed office inventory and placed new supply orders.
  • Interpreted and communicated work procedures and company policies to staff.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Assigned work and monitored performance of project personnel.
  • Tracked monthly sales to generate reports for business development planning.
  • Performed sales consultations and educated clients on products and services.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Prospected for new business using databases and other strategies to generate sales.

Customer Service /Postal Supervisor

United States Postal Service, USPS
Bakersfield, CA
03.2006 - 06.2017
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Provided day-to-day leadership to cultivate environment that exemplified company values.
  • Addressed customer inquiries to increase customer satisfaction ratings.
  • Operated mail processing equipment and manually sorted mail.
  • Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Operated security screening equipment to identify suspicious mail and potential security threats.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Inspected facilities to determine problems and schedule necessary maintenance.
  • Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
  • Maintained clear and safe workspace areas to meet OSHA standards.

Office Supervisor

Hilton Reservations And Customer Care
Bakersfield, CA
02.2000 - 10.2007
  • Supervised, trained and mentored staff members in the use of office equipment and procedures.
  • Conducted regular performance evaluations for staff members.
  • Resolved customer complaints regarding products or services offered by the company.
  • Assisted with recruitment processes including interviewing potential candidates.
  • Processed invoices from vendors in a timely manner to avoid late payment penalties.
  • Directed and oversaw office personnel activities.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Used judgment and initiative in handling confidential matters and requests.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.

Sales Manager

Professional Rig Services
Pinedale, WY
11.2002 - 06.2006
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Proposed or approved modifications to project plans.
  • Attended trade shows for in-person engagement and network building.
  • Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Delegated work to staff, setting priorities and goals.
  • Kept production team moving forward for progress in daily site operations.

Education

Associate of Science - Business Administration And Management

Santa Barbara Business College - Bakersfield
Bakersfield, CA
10.2002

High School Diploma -

Bakersfield High School
Bakersfield, CA
05.1997

Skills

  • Budget Administration
  • Employee Evaluations
  • Employee Coaching
  • Safety Oversight
  • Inventory Purchasing
  • Facility Inspection
  • Complaints Handling

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Housing Resource Coordinator

Jackson Hole Mountain Resort
02.2023 - Current

TSA Supervisor

Jackson Hole Airport
08.2022 - Current

Office Manager

RNG Advanced Oil and Gas Services
07.2017 - 12.2022

Customer Service /Postal Supervisor

United States Postal Service, USPS
03.2006 - 06.2017

Sales Manager

Professional Rig Services
11.2002 - 06.2006

Office Supervisor

Hilton Reservations And Customer Care
02.2000 - 10.2007

Associate of Science - Business Administration And Management

Santa Barbara Business College - Bakersfield

High School Diploma -

Bakersfield High School

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Yesenia Vejar