Summary
Overview
Work History
Education
Skills
Timeline
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YESENIA VELAZQUEZ

Killeen,TX

Summary

Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Hair Salon Receptionist

Hair And Beyond
01.2019 - 05.2023
  • Greet customers upon entry
  • Answer customer questions about salon products
  • Book customer appointments in person and over the phone
  • Helped maintain a clean and inviting salon atmosphere
  • Administered all payments and maintained organized financial records and receipts

Store Manager

Cherry Hill Programs
10.2019 - 01.2020
  • Hiring and training staff throughout the season
  • Ensure timely and accurate transmittal of required data/reports: Inventories incident reports (when required)
  • Payroll, daily sales reports
  • Daily bank deposits
  • Schedule and supervise your team


Student

Central Texas Beauty College-Round Rock
09.2017 - 02.2019
  • Followed school and classroom policies, regulations, dress codes and schedules.
  • Worked with industry professionals to further drive learning goals.
  • Supported teachers with classroom and lab preparations as requested.
  • Participated in seminar classes with enthusiasm and respect towards fellow students.
  • Worked with professors and community groups to develop personal projects for program research support.

Shipping Clerk

A&B Precision Metals
02.2011 - 08.2017
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Assembly of electrical products/gaming
  • Forklift operation/certified

Assistant Leasing Manager

Sierra View Apartments
02.2006 - 11.2011
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Managed daily and weekly marketing and leasing plans.
  • Collected, completed and processed lease applications.
  • Handling the collection of rent payments, security deposits and application fees.
  • Keeping residents informed of any changes to rental agreements or upcoming property issues.

Assistant Manager

TMX
07.2005 - 10.2010
  • Updating the production manager on the status of projects
  • On-time Performance
  • Creating and maintaining documents and spreadsheets to be current and accurate, including machines placement, and other essential information
  • Responsible for inventory
  • Supervised up to 30 staff
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return

Education

Instituto Politecnico Nacional
Mexico City
03.2004

Skills

  • Data Entry
  • Answering Phones
  • Cashier Skills
  • Communication skills
  • Leadership
  • Ability to take direction and strong listening skills

Timeline

Store Manager

Cherry Hill Programs
10.2019 - 01.2020

Hair Salon Receptionist

Hair And Beyond
01.2019 - 05.2023

Student

Central Texas Beauty College-Round Rock
09.2017 - 02.2019

Shipping Clerk

A&B Precision Metals
02.2011 - 08.2017

Assistant Leasing Manager

Sierra View Apartments
02.2006 - 11.2011

Assistant Manager

TMX
07.2005 - 10.2010

Instituto Politecnico Nacional

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YESENIA VELAZQUEZ