Yesenia Zavala Guevara
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Scandia Family Fun Center
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Provided leadership and training to new cashiers and food handling station.
Digital Shopper
Neighborhood Walmart
05.2024 - 10.2024
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Maintained safety standards by adhering to proper food handling procedures and cleanliness guidelines.
- Trained new hires, resulting in stronger staff development and increased productivity.
Education
High School Diploma -
Rancho Cotate High School
Rohnert Park, CA05-2025
Associate of Science -
Santa Rosa Junior College
Santa Rosa, CA05-2027
Skills
- Bilingual, Native spanish speaker
- Patience and empathy
- Great customer service
- Professional order taking
- Skilled in maintaining cleanliness and sanitation
- Reliability and punctuality
- Cash handling and management
- Effective team engagement
- Food handlers certified- ServSafe
Timeline
Cashier
Scandia Family Fun Center
10.2024 - Current
Digital Shopper
Neighborhood Walmart
05.2024 - 10.2024
High School Diploma -
Rancho Cotate High School
Associate of Science -
Santa Rosa Junior College
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