Yesenia Noemi Delgado Reyes
Austin,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Loss Prevention Support Specialist position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Package handler
UPS
Round Rock, TX
10.2022 - 11.2023
- Receive and load the correspondence in their respective areas to be delivered
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
Retail Associate
Walmart
Austin, TX
11.2021 - 06.2022
- Work on online grocery orders and dispatch them to the customers
- Attend a high volume of customer service calls and solve all the situations for the best of the customer.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Utilized upselling techniques to promote additional products and increase sales.
Production Operator
ICU Medical
Austin, TX
08.2021 - 03.2022
- Responsible for achieving production standards in manual operations and while operating equipment requiring average mechanical skills and aptitude.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Documented production information via daily system logs and discussed issues with management.
- Worked with supervisor to coordinate workflow and updated daily production team accordingly.
- Performed production operations necessary for rigging.
- Inspected final products for defects and flaws using proper QA procedures.
- Set up and adjusted machines for day-to-day operations.
- Loaded supplies into machines by hand or by hoist.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Adjusted machines to increase productivity for runs.
Brand Associate
Old Navy, Gap
Caguas, Puerto Rico
03.2019 - 10.2020
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Achieved daily sales goal by cross selling and promoting additional products and services.
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
Education
BA - Humanistics Studies
Universidad Ana G. Mendez
Gurabo, Puerto Rico 08.2015 - 05.2019
High School Diploma -
Escuela Rafaelina E. Lebron Flores
Patillas, Puerto Rico 08.2012 - 05.2015
Skills
- Microsoft Team
- Easy to work as a team
- Good communication skills
- Able to stand for a long period of times
- Critical Thinking
- Data Accuracy
- Performance Goals
- Teamwork and Collaboration
- Job Specifications
- Computer Competency
- Brand Loyalty
- Complex Problem-Solving
- Materials Handling Safety Training
- Inventory Databases
- Materials Storage
- Inventory Records
- Jam Clearing
- Shipping and Receiving
- Customer Experience
Additional Information
- LANGUAGES
- English - fluent, good communication skills, writing
- Spanish - native
Timeline
Package handler
UPS
10.2022 - 11.2023
Retail Associate
Walmart
11.2021 - 06.2022
Production Operator
ICU Medical
08.2021 - 03.2022
Brand Associate
Old Navy, Gap
03.2019 - 10.2020
BA - Humanistics Studies
Universidad Ana G. Mendez
08.2015 - 05.2019
High School Diploma -
Escuela Rafaelina E. Lebron Flores
08.2012 - 05.2015
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