Yesfir Solkan

• Helped clients get in and out of beds and wheelchairs.
• Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
• Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
• Followed care plan and directions to administer medications.
• Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
• Followed safe lifting and transferring techniques to transport residents.
• Monitored health and well-being of clients and reported significant health changes.
• Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
• Managed household errands and other essential duties.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Recorded client status progress and challenges in logbooks and reports.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.

• Put together food trays
• Collaborated with catering team to efficiently serve food and beverages to patients and guests

• Delivered medication to local and out of state pharmacys in a timely fashion while adhering to speed limits and other traffic regulations.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Determined optimal routes based on GPS application information and knowledge of local routes.
• Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
• Navigated routes with relevant map programs and GPS systems.
• Utilized street maps to plan and determine most efficient routes.
• Obeyed traffic laws and follow established traffic and transportation procedures.
• Kept accurate logs of all deliveries and trips.
• Promoted positive customer service by delivering on-time shipments and fully resolving issues.
• Reviewed and verified invoices and purchase requests to confirm accuracy.

Cleaned interior and exterior of delivery vehicle at end of shift as needed.

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Ticketed, arranged and displayed merchandise to promote sales.
• Organized stockroom shelves according to size, color or style.
• Processed transactions using a point-of-sale system.
• Assisted customers with product selection, sizing and styling.
• Organized store by returning merchandise to proper areas and restocked displays.
• Processed credit card transactions quickly and securely.
• Demonstrated product features and benefits for customers' needs.
• Maintained up-to-date knowledge of store merchandise and policies.
• Handled returns and exchanges according to company policies.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Collected payments and provided accurate change.
• Developed trusting relationships with customers by making personal connections.
• Helped customers find specific products, answered questions, and offered product advice.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Computed purchases and received and processed cash or credit payment.
• Worked with fellow sales team members to achieve group targets.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Built and maintained relationships with peers and upper management to drive team success.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Handled customer complaints in a professional manner.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

• Helped clients get in and out of beds and wheelchairs.
• Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
• Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
• Built strong and trusting rapport with clients and loved ones.
• Followed safe lifting and transferring techniques to transport residents.
• Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
• Provided emotional support to clients during difficult times.
• Organized oral medications for clients following dosage and schedule requirements.
• Maintained clean and well-organized environment for client happiness and safety.

• Developed store policies and procedures to ensure customer satisfaction.
• Ensured compliance with state and local laws regarding business operations.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
• Formed and sustained strategic relationships with clients.
• Cultivated relationships with customers to promote repeat business.
• Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
• Developed and implemented a customer loyalty program to increase repeat business.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Maintained records of sales, profits and losses within the store.
• Mitigated business risks by working closely with staff members and assessing performance.
• Provided training for employees on product knowledge and customer service techniques.
• Executed performance reviews to encourage improved productivity for team members.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Created a unique shopping experience for customers by providing personalized service.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Resolved customer complaints in an efficient manner while ensuring satisfaction at all times.
• Organized and scheduled staff to maximize efficiency in the store.
• Set pricing structures according to market analytics and emerging trends.
• Negotiated contracts with vendors to secure best prices for products.