Yeshari Graber
Phoenix,AZ
Summary
As an employee I offer a strong background in psychiatric care. I pride myself in delivering top-notch care to patients with mental or emotional disturbances. The customer service positions I have acquired enhanced my communication and problem solving abilities. I am highly motivated and committed to helping individuals and families.
I strive to be a collaborative leader with dedication to partnering with coworkers to promote an engaging and empowering work culture. I value building and maintaining relationships with diverse range of individuals to meet all goals.
Overview
23
23
years of professional experience
Work History
Direct Care Provider
Southwest Behavioral Health Services
08.2000 - Current
- Documented vitals, behaviors, and medications in client medical records.
- Collaborated with healthcare professionals to develop customized care plans tailored to each patient''s unique situation.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Kept clients engaged in social networks and communities for personal health and growth.
- Completed regular check-ins and progress report for each client.
Hostess
Oak On Camelback
11.2022 - 03.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
Member Support Specialist
Greatlife Golf & Fitness
08.2019 - 08.2021
- Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided gym tours to new members and assessed individual needs.
- Improved gym member satisfaction by providing assistance with exercise equipment and demonstrating proper techniques.
- Trained new recreation attendants on safety procedures and customer service tactics.
Sales Associate
Target
07.2017 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
Bachelor of Science - Behavioral Sciences
Grand Canyon University
Phoenix, AZ04.2023
Skills
- Crisis Intervention
- Charting and Clinical Documentation
- Team Leadership
- Managing Multiple Tasks
Timeline
Hostess
Oak On Camelback
11.2022 - 03.2023
Member Support Specialist
Greatlife Golf & Fitness
08.2019 - 08.2021
Sales Associate
Target
07.2017 - 08.2019
Direct Care Provider
Southwest Behavioral Health Services
08.2000 - Current
Bachelor of Science - Behavioral Sciences
Grand Canyon University
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