Yeshua Hardy
Longview,TX
Summary
Healthcare professional with expertise in patient care coordination and support. Facilitated comprehensive care plans that enhanced communication between healthcare providers and patients. Managed complex caseloads effectively, utilizing problem-solving skills to improve patient outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Regional Care Coordinator
Access2Care / MTM
03.2024 - Current
- Facilitated communication and information flow between healthcare team members, promoting a collaborative and patient-centered approach to care
- Advocated for clients within the healthcare system, ensuring that they received timely and appropriate medical treatments and interventions
- Managed and maintained accurate and up-to-date client records, documenting care plans, progress notes, and any changes in health status
- Coordinated and scheduled medical appointments, diagnostic tests, and follow-up visits, optimizing the efficiency of healthcare services
- Provided education and support to clients and their families, empowering them to actively participate in the management of their healthcare needs
- Collaborated with insurance providers to verify coverage, obtain authorizations, and address any billing or reimbursement issues, ensuring seamless access to healthcare services
- Coordinated transitions of care, including hospital discharges and home healthcare services, to ensure continuity and seamless delivery of care
- Developed relationships with Health Plan represenative
Traveling Certified Nursing Assistant
FUSION Medical Staffing
02.2019 - 11.2024
- Hospice Care
- Collaborated with fellow CNAs to develop efficient care routines that maximized productivity while maintaining a high standard of care in each facility visited during travels.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported patients'' emotional well-being by actively listening to concerns and providing compassionate companionship during difficult times.
- Maintained strict adherence to infection control protocols to minimize the spread of illness within healthcare facilities.
- Prevented complications by closely monitoring post-operative patients for signs of infection or distress while traveling between different surgical units across multiple hospitals.
- Improved patient satisfaction by providing compassionate, individualized care and maintaining open communication with patients and their families.
- Completed thorough documentation of all patient interactions and interventions for accurate record-keeping purposes.
- Ensured timely response to call lights and patient requests, consistently maintaining a high level of patient satisfaction during travel assignments.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Supported needs of 30+ residents under long-term care.
Certified Nursing Assistant
Farmerville Nursing and Rehabilitation
06.2012 - 02.2015
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Scheduled appointments for patients via phone and in person
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Contributed to a positive and supportive work environment by collaborating effectively with colleagues to provide seamless care transitions between shifts.
- Assisted in daily living activities for patients, promoting independence and dignity throughout the caregiving process.
- Supported needs of 30+ residents under long-term care.
Certified Nursing Assistant
Princeton Place Nursing and Rehabilitation Center
05.2009 - 06.2012
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved staff efficiency through regular performance evaluations, feedback, and targeted training sessions.
- Developed individualized care plans for patients based on assessments, medical histories, and specific needs for personalized attention.
- Served as a liaison between patients, families, and healthcare providers, facilitating open communication channels to address concerns and questions.
- Supported needs of 30+ residents under long-term care. While supervising other on coming Certified Nursing Assistants
Education
Associate Degree - Nursing
South Arkansas Community College
El Dorado, AR05-2026
Biology
Grambling State University
Grambling, LAHigh School Diploma -
Spearsville High School
Spearsville, LA05.2008
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Multidisciplinary team collaboration
- Customer service
- Verbal and written communication
- Technical support
- Remote support
- Typing speed accuracy
- Laboratory safety protocols
- Sample preparation
- Lab result interpretation
- Safety compliance
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Timeline
Regional Care Coordinator
Access2Care / MTM
03.2024 - Current
Traveling Certified Nursing Assistant
FUSION Medical Staffing
02.2019 - 11.2024
Certified Nursing Assistant
Farmerville Nursing and Rehabilitation
06.2012 - 02.2015
Certified Nursing Assistant
Princeton Place Nursing and Rehabilitation Center
05.2009 - 06.2012
Associate Degree - Nursing
South Arkansas Community College
Biology
Grambling State University
High School Diploma -
Spearsville High School
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