Summary
Overview
Work History
Education
Skills
Languages
Timeline
Store Associate of the Year Award
President's Award
Associate of the Quarter Award
Store Associate Account Award
Generic

Yesi Sherrill

Bay City,TX

Summary

Dynamic professional with extensive experience in customer service and team leadership, notably as an Assistant Manager at Advance America. Proven track record in budget management and financial reporting, adept at problem-solving and fostering positive relationships. Skilled in marketing and hiring, committed to achieving organizational goals while ensuring exceptional service delivery.

Overview

22
22
years of professional experience

Work History

Homemaker

Home
03.2021 - Current

Highly organized Homemaker and support my husband who was in the hospital for two years. I have 4 years of experience managing household responsibilities budgeting, meal panning, cleaning and organizing. Assisting with education and daily needs. Fostering well-being and managing routines. Communicating with medical staff to ensure my husband needs are met. Bringing personal items and offering support and companionship. Coordinating visits and potentially assisting with tasks at home. Communicating with medical staff and extended family during a crisis. Managing multiple schedules and responsibilities during a demanding period. Challenges and finding solutions to support the family.

Assistant Manager

Advance America
07.2013 - 03.2021

Supervised day-to-day operations to meet performance, quality and service expectations. Assisted the customers with loans. Kept detailed and organized files of each customer case. Practicing privacy policies. Making collection calls, giving reminder calls to customer due and billing processes. Perform sales and marketing duties. Prepare tax documents. Bank deposits and data entry. Weekly audits. Control bad debt, and budget revenue. Run daily, weekly, and monthly reports. Assure that store opening and closing procedures are followed.

Store Associate

Palais Royal
02.2010 - 07.2013

Greeted customer, helped locate merchandise, and suggested suitable options. Provide quality customer service. Answered incoming calls regarding product inquiries or orders. Maintained all cash and credit card sales. Performed inventory and stoking duties. Handled cash register operations accurately, balancing drawers at the end of each shift. Participated in training sessions to stay updated on product information and company policies. Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions. keep a clean and organized work environment.

Dry Cleaner Manager

Ada Cleaners
02.2009 - 01.2010

Provide quality customer service. Processed incoming garments, sorted them into categories, and marked them for cleaning. Maintained all cash and credit card sales. Performed inventory duties.

Store Associate

Palais Royal
01.2008 - 12.2008

Greeted customers, helped locate merchandise, and suggested suitable options. Provide quality customer service. Answered incoming calls regarding product inquiries or orders. Maintained all cash and credit card sales. Performed inventory and stoking duties. Handled cash register operations accurately, balancing drawers at the end of each shift. Participated in training sessions to stay updated on product information and company policies. Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions. Kept a clean and organized work environment .

Property Manager

Wolverine Management, LLC
11.2003 - 12.2007

Maintained positive landlord-tenant relationships, ensuring clear communication, and prompt resolution of any disputes. Responsible for collecting rent billing. Employee scheduling. Marketing the property to fill vacancies, handling security deposits, managing the budget, and maintaining records. Control bad debt, budget, revenue. Regular property inspection and arranging contracts for maintenance,


Education

High School Diploma

Skills

  • Customer service
  • Team leadership
  • Marketing
  • Budget assistance
  • Goal setting
  • Computer Skills
  • Money handling
  • Financial reporting
  • Problem-solving
  • Income tax preparation
  • Policy enforcement
  • Multitasking and organization

Languages

English
Spanish

Timeline

Homemaker

Home
03.2021 - Current

Assistant Manager

Advance America
07.2013 - 03.2021

Store Associate

Palais Royal
02.2010 - 07.2013

Dry Cleaner Manager

Ada Cleaners
02.2009 - 01.2010

Store Associate

Palais Royal
01.2008 - 12.2008

Property Manager

Wolverine Management, LLC
11.2003 - 12.2007

High School Diploma

Store Associate of the Year Award

For outstanding performance in Palais Royal in 2010

President's Award

For excellence in sales performance in Palais Royal in 2011-2012

Associate of the Quarter Award

For outstanding performance in Palais Royal in  November 2011- January 2012 4th quarter

Store Associate Account Award

Top new account producer in the district in Palais Royal in 2010 -2011-2012