To seek an opportunity that will allow me to demonstrate I am a hard-working individual, anxious to increase my knowledge and that I will be an asset to the company.
Overview
18
18
years of professional experience
Work History
Senior Medical Records Clerk
South Texas Health System
05.2023 - 02.2024
Maintained patient privacy and security by monitoring access to electronic health records and reporting any unauthorized activity.
Improved workflow efficiency within the department by proactively addressing issues related to organization and storage of physical files.
Tracked and monitored requests for medical records release.
Developed and implemented new filing system for medical records to improve efficiency.
Scanned records into EMR and performing first level of quality control
Responsible for analyzing the EMR to ensure record completion according to state and federal regulations.
Receptionist/Medical Records
San Martin De Porres Clinic
09.2020 - 01.2023
Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Scheduled appointments and maintained and updated appointment calendars
Heard and resolved complaints from customers or the public
Filed and maintained records
Compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare system
Classify medical and healthcare concepts, including diagnosis, procedures, medical services, and equipment, into the healthcare industry's numerical coding system
Includes medical coders.
Receptionist
San Martin De Porres Clinic
08.2017 - 03.2020
Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Scheduled appointments and maintained and updated appointment calendars
Heard and resolved complaints from customers or the public
Filed and maintained records.
Receptionist
San Martin De Porres Clinic
11.2013 - 04.2016
Answer telephones, and direct calls to appropriate staff
Schedule and confirm patient medical consultations
Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff
Transmit information or documents to customers, using computer, mail, or facsimile machine
Hear and resolve complaints from customers and public
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, letters, case histories and medical records
Interview patients to complete documents, case histories, and forms such as intake and insurance forms
Transmit correspondence and medical records by mail, e-mail, or fax.
Receptionist
San Martin de Porras Clinic
09.2005 - 06.2010
Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Scheduled appointments and maintained and updated appointment calendars
Heard and resolved complaints from customers or the public
Filed and maintained records.
Education
High School Diploma -
La Joya High School
La Joya, TX
Medical Office Specialist -
1 Year at College or a Technical or Vocational School
Skills
Experience in performing secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, and laboratory procedures
References
References Available on Request
Timeline
Senior Medical Records Clerk
South Texas Health System
05.2023 - 02.2024
Receptionist/Medical Records
San Martin De Porres Clinic
09.2020 - 01.2023
Receptionist
San Martin De Porres Clinic
08.2017 - 03.2020
Receptionist
San Martin De Porres Clinic
11.2013 - 04.2016
Receptionist
San Martin de Porras Clinic
09.2005 - 06.2010
High School Diploma -
La Joya High School
Medical Office Specialist -
1 Year at College or a Technical or Vocational School