Summary
Overview
Work History
Education
Skills
Timeline
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Yesica Jimenez

Joliet,IL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Secretary

AMITA Heart and Vascular
10.2015 - 09.2021
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
  • Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
  • Expedited patient registration processes by gathering necessary paperwork from new arrivals promptly upon their arrival at the front desk.
  • Received and routed laboratory results to correct clinical staff members.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Maintained current and accurate medical records for patients.
  • Completed clerical duties and tasks for clinic administration.

Medical Records Clerk

Consultants In Cardiovascular Medicine
08.2012 - 02.2015
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Maintained patient records systems by archiving, scanning and indexing important documents and files.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Supported medical staff by providing organized and accurate medical records.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.

Education

Everest College
Melrose Park, IL
12.2011 - 05.2012

High School Diploma -

Steinmetz High School
Melrose Park, IL
06.2010

Skills

  • Customer Service
  • Patient Registration
  • Insurance Verification
  • Patient Scheduling
  • Appointment management

Timeline

Secretary

AMITA Heart and Vascular
10.2015 - 09.2021

Medical Records Clerk

Consultants In Cardiovascular Medicine
08.2012 - 02.2015

Everest College
12.2011 - 05.2012

High School Diploma -

Steinmetz High School

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Yesica Jimenez