YESICA MAGANA SALAS
Strathmore,USA
Summary
Dependable professional with experience in customer service, cash handling, production, and casino operations. Bilingual in English and Spanish, leveraging strong communication skills to enhance customer interactions. Efficiently navigates fast-paced environments, ensuring accuracy while delivering exceptional service.
Overview
3
3
years of post-secondary education
13
13
years of professional experience
Work History
Card Dealer
Eagle Mountain Casino
06.2023 - Current
- Executed card, chip, and game procedures accurately to ensure compliance and maintain game integrity.
- Delivered professional and friendly customer service in fast-paced casino environment to enhance guest satisfaction.
- Facilitated clear communication with customers and coworkers to promote teamwork and enhance overall service.
- Maintained a clean and inviting atmosphere for guests in the casino.
- Adhered to company policies and procedures to ensure compliance in daily operations.
- Managed various responsibilities efficiently while ensuring attention to detail.
- Collaborated with team members to achieve common goals in a busy environment.
Production
Svenhards Swedish Bakery
12.2015 - 03.2016
- Completed tasks efficiently in a fast-paced production environment. in a fast-paced production environment.
- Collaborated with team to achieve production goals and enhance output.
- Followed food production procedures and workplace safety standards.
- Collaborated with team members to achieve production targets. to meet production goals.
- Exhibited reliability through consistent attendance and punctuality., punctuality, and a strong work ethic.
Cashier
Vallarta Supermarkets
04.2013 - 01.2015
- Delivered friendly, professional customer service to enhance customer satisfaction.
- Processed cash, credit/debit payments, and other transactions to ensure smooth checkout experience.
- Processed cash transactions at the checkout., credit/debit payments, and other forms of payment.
- Addressed customer inquiries and provided assistance. with questions and requests.
- Maintained organized, clean checkout area to promote efficiency and positive shopping environment.
- Performed tasks efficiently during peak hours to maintain service quality.
Education
High School Diploma -
Strathmore High School
Strathmore 08.2009 - 06.2012
Some College (No Degree) -
Porterville College
Porterville, CASkills
- Game Software Operation
- Chip Management
- Cash Register/POS
- Customer Service
- Attention to Detail
- Ability to Work in Fast-Paced Environments
- Teamwork
- Communication Skills
- Reliable and Punctual
- Fast Learner
- Friendly and Professional
- Bilingual: English and Spanish
Additional Qualifications
- Fluent in English and Spanish
- Experienced in customer-facing positions
- Experienced in handling cash and transactions
- Comfortable learning new systems and procedures
- Dependable, punctual, hardworking, and team-oriented
Timeline
Card Dealer
Eagle Mountain Casino
06.2023 - Current
Production
Svenhards Swedish Bakery
12.2015 - 03.2016
Cashier
Vallarta Supermarkets
04.2013 - 01.2015
High School Diploma -
Strathmore High School
08.2009 - 06.2012
Some College (No Degree) -
Porterville College