YESICA MENDEZ REYES
Chehalis,WA
Summary
I am a highly-motivated employee with desire to take on new challenges. I have a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Sales Associate
Bath & Body Works
Centralia, WA
01.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
Key Holder
Bath & Body Works
Centralia, WA
11.2023 - 01.2024
- Ensured store was opened and closed in a timely manner according to company policies.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Verified accuracy of register tills at beginning and end of shift.
- Monitored employee performance to ensure adherence to company policies and procedures.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Assisted in general housekeeping to maintain store image.
Sales Associate
Under Armour
Centralia, WA
10.2017 - 11.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Used technology resources to assist customers in locating and selecting items.
Crew Trainer
McDonald's
Chehalis, WA
07.2016 - 10.2017
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Ensured that all safety protocols were followed during training sessions.
GRILL TEAM MEMBER
McDonald's
Chehalis, WA
04.2016 - 07.2016
- Maintained a clean and organized work area throughout the shift.
- Adhered to all safety protocols while handling hot food items on the grill.
- Followed all health department regulations regarding food storage and preparation.
- Assisted other team members when needed in order to maintain efficient workflow.
Education
High School Diploma -
Napavine Jr Sr High School
Napavine, WA06-2017
Skills
- Business Development
- Payment Processing
- Inventory Control
- Customer Needs Assessment
- Negotiation Tactics
- Policy and Procedure Adherence
- Complex Problem-Solving
- Relationship Building
- Positive and professional
- Time Management
- Teamwork and Collaboration
Languages
Spanish
Professional
English
Professional
REFRENCES
- JENNIFER LONG - 619.347.2846
- KATIE BUSTOS - 360.330.1364
Timeline
Key Holder
Bath & Body Works
11.2023 - 01.2024
Sales Associate
Bath & Body Works
01.2023 - Current
Sales Associate
Under Armour
10.2017 - 11.2023
Crew Trainer
McDonald's
07.2016 - 10.2017
GRILL TEAM MEMBER
McDonald's
04.2016 - 07.2016
High School Diploma -
Napavine Jr Sr High School
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