Yesica Morales
Norwalk,CA
Summary
Accomplished Security Guard with extensive experience at Allied Universal Security Services, showcasing exceptional skills in team leadership. Proven track record in enhancing workplace safety and delivering outstanding customer service. Demonstrated ability to remain vigilant, ensuring a secure environment through effective incident reporting and de-escalation techniques.
Overview
11
11
years of professional experience
Work History
Security Guard
Allied Universal Security Services
Orange, CA
03.2017 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Transition Security Guard
Allied Barton Security
Orange, CA
02.2016 - 02.2017
Transition Security Guard
Andrews International Security
Burbank, CA
08.2014 - 02.2016
Education
General Studies
John Glenn High School
Norwalk, CA06.2004
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Incident reporting
- Security protocols
- Reporting skills
- English fluency
- Reliability
- Mobile patrols
- De-escalation techniques
- Vigilant and watchful
- Parking enforcement
- Detail orientation
- Customer service
- CPR certified
- Honest and dependable
- Team player
- Reliable and responsible
- Attentive and observant
- Team leadership
Timeline
Security Guard
Allied Universal Security Services
03.2017 - Current
Transition Security Guard
Allied Barton Security
02.2016 - 02.2017
Transition Security Guard
Andrews International Security
08.2014 - 02.2016
General Studies
John Glenn High School