Yesica Reyes
Hanford,CA
Overview
19
19
years of professional experience
Work History
Food Truck Operator
EL PAISA FOOD TRUCK
01.2015 - Current
- Greeted customers, answered menu questions and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Accepted orders and packed food for takeout and delivery.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Assisted food prep and assembly on line and served [Number] customers per day.
- Planned daily menus and prepped food for service.
- Enhanced overall efficiency with thorough knowledge of menu offerings, ingredients, and allergen information.
- Reduced wait times for customers by implementing effective workflows for order preparation and delivery within the food truck space.
- Managed inventory effectively to minimize waste and maximize profit margins for the business.
HOUSEKEEPING/Janitorial Worker
TACHI PALACE CASINO RESORT
03.2025 - 08.2025
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Dusted surfaces, ledges, fixtures and furniture.
- Sanitized break area kitchen counters, tables and sinks.
- Cleaned and sanitized drinking fountains.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
SORTER /PACKER AND GENERAL LABOR
Warmerdam Packing
04.2019 - 07.2024
- Used hand-held scanners to sort items into specific categories.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
Auditor/Accountant
SERVICIO DE ADMINISTRACION TRIBUTARIA
02.2007 - 12.2014
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Planned and executed follow-up audits at appropriate intervals.
- Followed established auditing processes to meet internal and regulatory requirements.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
Restaurant Manager
TABELO
01.2008 - 09.2011
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
Education
Bachelor of Science - Accounting
INSTITUTO TECNOLOGICO DEL VALLE DEL YAQUI
CD. OBREGON SON.MEX03-2009
Timeline
HOUSEKEEPING/Janitorial Worker
TACHI PALACE CASINO RESORT
03.2025 - 08.2025
SORTER /PACKER AND GENERAL LABOR
Warmerdam Packing
04.2019 - 07.2024
Food Truck Operator
EL PAISA FOOD TRUCK
01.2015 - Current
Restaurant Manager
TABELO
01.2008 - 09.2011
Auditor/Accountant
SERVICIO DE ADMINISTRACION TRIBUTARIA
02.2007 - 12.2014
Bachelor of Science - Accounting
INSTITUTO TECNOLOGICO DEL VALLE DEL YAQUI
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