Yesiliz Vega Ortiz
Bridgeport
Summary
To my Future Employer I am a female who Thrives on learning New Skills quickly and approaches daily challenges with flexibility and openness to changing needs. I have superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in spanish as well. Im also much a team player andn can get along with others fairly well. In conclusion im very excited to be apart of your Establishment.
Overview
6
6
years of professional experience
Work History
Medical Assistant
The Adult Palace Center
11.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Measured patient pulse oximetry.
Medical Assistant Intern
CT Spine and Rehab
09.2024 - 11.2024
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Collected histories, vitals, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Welcomed patients and inquired about wellbeing since last treatment.
- Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care.
- Performed medical chart reviews to confirm accuracy and completeness.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Helped with patient preparation and recovery to support patient comfort and well-being.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assembler
Metronic
02.2022 - 11.2022
- Maintained a clean and organized workspace, adhering to strict sterilization procedures for optimal safety.
- Enhanced product quality by assembling medical devices with precision and adherence to strict guidelines.
- Followed detailed assembly instructions, processes, and procedures.
- Prioritized safety and quality in all aspects of the role, consistently maintaining a high level of professionalism and commitment to excellence.
- Ensured accurate documentation of all assembly processes, adhering to strict record-keeping requirements for regulatory compliance.
- Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
Customers Service Associate
Fedex Office
01.2021 - 09.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Assisted customers in navigating company's products and services, enhancing their overall experience.
Warehouse Associate
Amazon
01.2020 - 10.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as [Number] pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Education
Certificate - Medical Assisant
Aiht Education
Stratford, CT09-2024
Warren Harding High School
Bridgeport, CT06-2018
Skills
- Knowledge of Microscopes
- Product Trimming
- Customer Support
- Issue and Complaint Resolution
- Creative Problem Solving
- Multitasking and Prioritization
- Team Leadership
- Positive Attitude
- Reliable Responsible
- Bilingual/ Spanish and English
Timeline
Medical Assistant
The Adult Palace Center
11.2024 - Current
Medical Assistant Intern
CT Spine and Rehab
09.2024 - 11.2024
Medical Assembler
Metronic
02.2022 - 11.2022
Customers Service Associate
Fedex Office
01.2021 - 09.2021
Warehouse Associate
Amazon
01.2020 - 10.2020
Certificate - Medical Assisant
Aiht Education
Warren Harding High School
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