Yessenia Aceves
Chula Vista,CA
Summary
Driven and decisive Human Resource Manger offering 2+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resources Manager
SSvascular
Chula Vista, CA
03.2022 - Current
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
- Created job postings, tracked applicants and maintained applicant database.
- Provided guidance on labor law compliance issues.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Ensured compliance with federal, state and local employment laws.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
- Reviewed and verified time cards for accuracy and compliance with company policies.
- Processed bi-weekly payroll for a team of 50+ employees using Isolved coastal payroll software.
- Resolved payroll discrepancies and worked with management to ensure accurate compensation for all employees.
Practice Manager
SSvascular
Chula Vista, CA
02.2020 - 03.2022
- Developed and implemented new patient registration processes to streamline workflow.
- Coordinated staff recruitment, training, and scheduling activities.
- Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
- Provided leadership and guidance to the medical team in order to meet goals and objectives.
- Monitored compliance with HIPAA regulations concerning patient privacy rights.
- Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
- Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency.
- Assisted with development of regulatory compliance systems.
- Recruited, hired and trained new medical and facility staff.
- Explained policies, procedures and services to patients.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Updated procedures necessary for compounding, mixing, packaging and labeling medications.
- Performed administrative tasks such as creating budgets and forecasts, preparing invoices and contracts, ordering supplies and equipment.
- Complied with OSHA and HIPAA regulations.
Medical Assistant
SSvascular
Chula Vista, CA
02.2018 - 02.2020
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Performed non-invasive studies such as non-invasive studies such as transcutaneous oximetry and blood circulation testing.
- Assisted with coordination of wound care management including but not limited to obtaining and recording wound measurements, and application of wound dressings.
Education
Bachelor of Arts - Health Services Management
Independence University
Salt Lake City, UT06-2020
Certificate - Phlebotomy Technician
Family Health Services Training
San Diego, CA01-2017
Certificate - Medical Assistant
Pima Medical Institute
Chula Vista01-2015
High School Diploma -
Olympian High School
Chula Vista, CA05-2012
Skills
- Compensation Structuring
- Staff Management
- Employee Onboarding
- Leadership Development
- Recruitment
- Legal Compliance
- Corrective Action Planning
- Organizational Development
- Payroll Administration
- Employee Relations
- Benefits Administration
- Human Resources Operations
- Policy Enforcement
- Exit Interviews
- Compensation and Benefits
- Job Analysis
- Employee Support
- Training and Mentoring
- Workforce Planning
Languages
Spanish
Professional
Certification
- Medical Assistant Certificate
- Phlebotomy Technician Certificate
- Transcutanous Oximetry Certification
Timeline
Human Resources Manager
SSvascular
03.2022 - Current
Practice Manager
SSvascular
02.2020 - 03.2022
Medical Assistant
SSvascular
02.2018 - 02.2020
Bachelor of Arts - Health Services Management
Independence University
Certificate - Phlebotomy Technician
Family Health Services Training
Certificate - Medical Assistant
Pima Medical Institute
High School Diploma -
Olympian High School
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