Yessenia Bonifacio
Los Angeles,CA
Summary
I am a reliable team member with experience in fast-paced environments including retail and hospitality. I possess strong communication skills, demonstrating ability to work collaboratively with diverse teams, I consistently contribute to customer satisfaction and business operations efficiency in all roles I hold. I am currently planning on returning back to school to pursue my dreams of becoming a peace officer.
Overview
2
2
years of professional experience
1
1
Certification
Work History
TEAM MEMBER/Bartender
AMC Theatres
Los Angeles, CA
08.2021 - 02.2022
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer complaints in a professional manner.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
SALE’S ASSOCIATE
Zara
Los Angeles, CA
01.2020 - 08.2021
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
CASHIER
Hmart
Los Angeles, CA
06.2020 - 11.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Dr. Olga Mohan High School
Los Angeles06-2019
Some College (No Degree) - Criminal Justice
Los Angeles City College
Los Angeles, CASkills
- Excellent communication
- Multitasking
- Organizational skills
- Bilingual in Spanish and English
Certification
- BSIS Security Guard Card- Issued: 02/2025 Expiration: 02/2027
Timeline
TEAM MEMBER/Bartender
AMC Theatres
08.2021 - 02.2022
CASHIER
Hmart
06.2020 - 11.2020
SALE’S ASSOCIATE
Zara
01.2020 - 08.2021
High School Diploma -
Dr. Olga Mohan High School
Some College (No Degree) - Criminal Justice
Los Angeles City College
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