Summary
Overview
Work History
Education
Skills
References
Timeline
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Yessenia Cabrera-Diaz

Milford,USA

Summary

Dynamic Behavioral Health Administrator with extensive experience at The New Hampshire State Prison for Men, excelling in crisis intervention and policy development. Proven track record in enhancing program compliance and leading interdisciplinary teams. Adept at data analysis and fostering collaboration, ensuring optimal treatment outcomes for diverse populations.

Overview

29
29
years of professional experience

Work History

Behavioral Health Director (Administrator II)

The New Hampshire State Prison for Men
Concord, NH
11.2021 - Current
  • Chairman committee for Gender Dysphoria /Transgender Gender Population
  • Prison Rape Elimination Act (PREA) committee to ensure Northern Correctional Facility NHSP-Men’s/ NHSP- Women’s remain compliant with PREA follow up protocol
  • Hiring board Committees
  • Earn Time Credit Committee- process ETC for Inmates for programing completion
  • Spearheaded first time ever Spanish Mental Health groups at the New Hampshire State prison
  • Spearheaded/ designed behavioral health power point presentation for Police Standards in Training (academy) surrounding mental health services provided in the prison system
  • Administers and supervises the Behavioral Health Unit located at the NHSP-M in Concord to ensure it adherence to DOC policies, practices, treatment services, and program objectives to meet the treatment needs of residents
  • Evaluate adherence to state and federal laws and regulations to make policy recommendations based on changes in laws and regulations for practice needs
  • Reviews, evaluates, administers, and ensures that the Behavioral Health Unit adheres to federal and state laws, state administrative rules, NHDOC policies, and industry standards
  • Provides leadership, clinical supervision, and management of all assigned staff to promote an interdisciplinary approach to treatment planning and problem-solving as well as to ensure program compliance and promote collaboration with security staff and staff in other Divisions
  • Serves as the Sexual Offender Treatment and Behavioral Health Administrator ensuring both program services go uninterrupted across facilities and provides recommendations for the development of long-range goals and objectives for clinical programming
  • Conducts monthly audits of clinical records to ensure the quality of documentation, timeliness of documentation, and adherence to laws, policies, and standards
  • Reports on the monthly report’s findings to the supervisor and assists in organizing a response to identified trends, problems, and areas of improvement
  • Evaluates and coordinates training needs of BH clinical staff ensuring appropriate licensure requirements of the behavioral health team are relevant to the clinical needs of the population served
  • Conducts evaluations of professional staff and ensures that training plans are implemented
  • Analyzes staffing requirements, workloads, and reviews and develops monthly reports to analyze facility operations and staffing needs, conducts facility needs assessment weekly, sometimes on daily basis, to triage facility needs and assign staff accordingly
  • Reviews the treatment interventions for complex and difficult cases and arranges modifications of treatment plans as needed
  • Research interventions and programs to meet identified needs of complex and behaviorally challenged populations as well as identify emerging clinical populations and their program needs
  • Provides face-to-face clinical services to residents, suicide risk assessments, clinical groups, individual therapy, and referral to other therapeutic services to facilitate a comprehensive treatment approach; while performing constant surveillance of resident activities and behaviors during therapeutic encounters to maintain the safety and security of the institution
  • Ordering department supplies/parole for staff

Mental Health Clinician

The New Hampshire State Prison for Men
Concord, NH
03.2020 - 11.2021
  • Suicide Risk Assessment training/Prevention for Correctional Officer Staff
  • Mental health case management services to residents in a correctional setting
  • Collaboration with the multidisciplinary team for optimum care for residents
  • Intakes, assessment, crisis intervention, treatment planning
  • Provided crisis intervention services including suicide and homicide risk assessments
  • Conducted 1:1 therapy to assist client’s in reaching treatment goals and optimal level of functioning (Spanish translations for some residents)
  • Provide 1:1 and group therapy to clients with severe and persistent mental illness (SPMI) in an acute-care setting
  • Successfully document all clinical interventions
  • Evaluate patients’ needs, strengths, symptoms, and risk levels

Substance Abuse Counselor

Colonial Management Group-New Seasons
Manchester, NH
07.2019 - 03.2020
  • Case Management of over 50 cases, screenings, intakes, admission orientations
  • Complete intakes, admissions, discharges, and transfers, Document patient progress through individual and group counseling
  • Complete patient bio-psychosocial and individualized treatment plan, identify any clinical/case management needs and work to address those needs
  • Provide individual, group, and/or family counseling, provide at least 20 hours of direct one-on-one patient contact per week, obtain Urine Drug Screens, and Community referrals for job training, mental health, and housing
  • Report patient abuse, neglect, and exploitation as required, report patient grievances, educate patient in all aspects of treatment, corresponding health issues and steps to recovery, crisis intervention liaison between client and emergency mental health services

Director/ Case Manager

1 Mission Home Recovery/Transitional Program
Manchester, NH
11.2017 - 03.2019
  • Provides case management, intake & crisis behavioral support, for mental health individuals, and domestic violence support
  • Liaison towards reunification of families, recovery of substance use, goal planning, court, and probation officers with barrier resolutions
  • Establishing safety, employment planning assessing client skills, crisis intervention in the home, client accountability
  • Supervise staff, and create interviews for volunteering and community service referrals, client compliance
  • Empowering and implementing motivational skills for home residence to train home residents as leaders
  • Coaching women to promote change, service planning for housing, domestic counseling, discharge planning, and follow-up

Teacher/Manager of Housekeeping

Hope Tabernacle
Manchester, NH
10.2011 - 11.2017
  • Teach/Create and deliver lesson plans to engage diverse learners and children with special needs ranging from ages 4 to 12
  • Organize and develop games for the inclusion of children with disabilities autism spectrum disorders
  • Maintain a safe environment for children by utilizing appropriate behavioral intervention strategies
  • Supervise a staff of 14 individuals; set and manage schedules in order to ensure coverage
  • Implement motivational and staff development techniques to train team leaders

Children’s Department Coordinator

Light of the World Church
Stroudsburg, PA
02.2004 - 08.2011
  • Supervised and rendered support to a staff of 4 teachers, lesson planning for ages 2-8, and maintaining classroom safety
  • Handled intake processes for children, maintaining good relations with family and caregivers

Vice President/CFO

Ashley Grace Homes, Inc.
Albrightsville, PA
04.2009 - 07.2011
  • Hired and managed a team of 14 subcontractors: observing progress during each phase of projects
  • Developed a new protocol that increased employee work performance, morale, and efficiency
  • Performed all financial activities, monitoring profits and losses to ensure benchmarks were achieved

Vice President/CFO

Heritage Custom Homes & Heritage Homes Construction
Effort, PA
03.2004 - 07.2008
  • Increased sales from $200K to $1.5 million in one year by incorporating targeted marketing strategies
  • Conducted administrative financials, and risk management operations in compliance to meet deadlines

Case Worker

St. Christopher’s Inc.
Dobbs Ferry, NY
05.1996 - 01.2004
  • Direct collaboration with Medical Director and Clinical Staff for health and evaluation assessment for children, and Adolescents with autism in foster care and in residential housing settings
  • Experience with IEP, Adhered to state and federal guidelines in all aspects of case management and service recommendations
  • Researched for and provided foster parents with resources to improve the well-being of foster children
  • Developed first-ever Crisis Response Team to evaluate crisis intervention methods & safety concerns to safeguard family
  • Spearheaded Foster Parent Helpline to improve service to families and minimize caseworker burnout
  • Behavior Support & Conducted monthly home visits to ensure the safety and well-being of children and adolescents
  • Monthly home visits & recommended behavioral interventions when behavior disruptions were observed in foster homes

Education

Master of Arts - Clinical Mental Health Counseling

Southern New Hampshire University
Manchester, NH
05.2021

The National Society of Leadership & Success
05.2021

Bachelor of Arts - Psychology-Child and Adolescent Development, Secondary Major in Forensics Psychology, Minor in Criminal Psychology

Southern New Hampshire University
Manchester, NH
09.2017

The National Society of Collegiate Scholars
04.2014

Skills

  • Behavioral health management
  • Clinical supervision
  • Crisis intervention
  • Policy development
  • Regulatory compliance
  • Data analysis
  • Staff training
  • Program evaluation
  • Mental health assessments
  • Collaboration skills
  • Team leadership
  • Patient documentation
  • Interdisciplinary approach
  • Quality improvement
  • Effective communication
  • Organizational development
  • Emergency preparedness
  • Department management
  • Health information systems
  • Operations management
  • Staff training and development
  • Training and mentoring
  • Verbal and written communication
  • Patient advocacy
  • Public speaking
  • Interdepartmental functions coordination
  • Relationship building
  • Professionalism
  • Adaptability and flexibility
  • Interpersonal skills
  • Team building
  • Critical thinking
  • CPR/AED
  • Financial operations oversight
  • Project management

References

References available upon request.

Timeline

Behavioral Health Director (Administrator II)

The New Hampshire State Prison for Men
11.2021 - Current

Mental Health Clinician

The New Hampshire State Prison for Men
03.2020 - 11.2021

Substance Abuse Counselor

Colonial Management Group-New Seasons
07.2019 - 03.2020

Director/ Case Manager

1 Mission Home Recovery/Transitional Program
11.2017 - 03.2019

Teacher/Manager of Housekeeping

Hope Tabernacle
10.2011 - 11.2017

Vice President/CFO

Ashley Grace Homes, Inc.
04.2009 - 07.2011

Vice President/CFO

Heritage Custom Homes & Heritage Homes Construction
03.2004 - 07.2008

Children’s Department Coordinator

Light of the World Church
02.2004 - 08.2011

Case Worker

St. Christopher’s Inc.
05.1996 - 01.2004

Master of Arts - Clinical Mental Health Counseling

Southern New Hampshire University

The National Society of Leadership & Success

Bachelor of Arts - Psychology-Child and Adolescent Development, Secondary Major in Forensics Psychology, Minor in Criminal Psychology

Southern New Hampshire University

The National Society of Collegiate Scholars
Yessenia Cabrera-Diaz