Yessenia Chavez
Homestead,FL
Summary
Law enforcement professional skilled in managing emergencies and conducting thorough investigations. Combines analytical abilities with a commitment to public service, ensuring effective resolutions to incidents while maintaining community safety and order through proactive engagement and support.
Overview
2
2
Languages
1
1
Certification
13
13
years of professional experience
Work History
To go specialist / Certified Trainer:
Olive Garden
Homestead, USA
06.2013 - 05.2023
- Trained new team members on standard operating procedures, food safety, and customer service.
- Accurately took detailed orders in a fast-paced environment.
- Resolved customer complaints with professionalism and poise.
- Coordinated with kitchen staff to ensure timely and accurate order preparation.
- Managed cash and card transactions while maintaining register security.
- Handled online and phone orders using point-of-sale (POS) system efficiently.
Police Academy Class (PAC) 145
City of Miami PD
04.2023 - 12.2023
- PAC 145 training of 1161 hours that includes Law, Crime Scene Investigation, Patrol Procedures, Criminal Investigations, DUI/Traffic Stops, Traffic Crash Investigations, Physical Fitness, Firearms, Law Enforcement Vehicle Operations, Report Writing, First Aid, Communications, Defensive Tactics, Dart-Firing Stun Gun, and Human issues.
Police Officer
City of Miami PD
04.2023 - Current
- Managed high-stress situations while responding to emergency calls, ensuring timely assistance and resolution.
- Patrolled assigned areas to deter crime and ensure public safety.
- Executed traffic stops in accordance with departmental protocol, promoting road safety and compliance.
- Conducted thorough investigations of crimes, accidents, and complaints.
- Interviewed victims and interrogated suspects during criminal investigations.
- Wrote detailed incident reports and gathered vital evidence, supporting investigations and maintaining public order.
- Performed CPR and rescue techniques on individuals facing medical emergencies.
Education
PAC 145, SBT 53
Miami Police Training Center
Miami, FL08-2026
High school diploma -
South Dade Senior High School
Homestead, FL06-2013
Skills
- Criminal investigation
- Crime analysis
- Report writing
- Public safety awareness
- Crisis management
- Data analysis
- Team leadership
- Team coordination
- Public service
- Customer service
- Conflict resolution
- Communication skills
Personal Information
Title: Police Officer
Certification
- • Breath test operator course- January 09-11th, 2024.
- • Field force training- January 24, 2024.
- • Active shooter tactics- August 2nd,2024.
- • Advanced Law Enforcement Rapid Response Training- July 22nd-25th, 2025.
- • Marksmanship training- July 23rd, 2025.
- • Rifle Certification Course- August 27th-29th, 2025
- • Radar/ laser certification- January 26th-30th, 2026.
- • Crisis Intervention team (CIT)- May 18th-22nd, 2026.
Accomplishments
- Silver Life Saving Award
- Life Saving Commendation
Languages
Spanish
Professional
English
Professional
Timeline
Police Academy Class (PAC) 145
City of Miami PD
04.2023 - 12.2023
Police Officer
City of Miami PD
04.2023 - Current
To go specialist / Certified Trainer:
Olive Garden
06.2013 - 05.2023
PAC 145, SBT 53
Miami Police Training Center
High school diploma -
South Dade Senior High School