Yessenia Espino
San Antonio
Summary
Detail-oriented, eager and dedicated bilingual speaking. Strategic Resource Planner with background in resource allocation, supply chain management, and forecasting. Proven ability to optimize resources, streamline operations, and improve efficiency in diverse industries. Demonstrated skills in strategic planning, project management, and cross-functional collaboration. Significant impact on previous organizations through cost reduction and improved operational performance.
Overview
15
15
years of professional experience
Work History
Supporting Resource planner
EMSAR
Wilmington
04.2021 - Current
- Making calls to look for recalled medical devices.
- Plan travel and hotels for the Techs going out to the field to service the recalled devices.
- Verifying serial numbers, part numbers, and recall information with the customer.
- Use Excel,Word,Salesforce, and Teams for everyday communication and planning for the day to day work.
- Analyzed inventory levels to ensure equipment availability and compliance.
- Coordinated scheduling for field service technicians across multiple locations.
- Managed resource allocation for medical equipment logistics and repairs.
Lab Technician
Texas Liver Institute
San Antonio
07.2019 - 03.2020
- I was a lab tech & lab processor.
- I was tasked with draw labs everyday from patients, checking their paperwork & also for preparing everything for the day for that days patients.
- Once the blood taking aspect was done then I would run the lab sample upstairs and start the processing phase.
- Also dealt with the kit company's for supply's and also did the calling and shipping of the specimens.
Full Time Phlebotomist
SouthWest General Hospital
San Antonio
11.2018 - 07.2019
- Full demographics verification on the daily bases and also insure that the information matches and all the proper orders are in for the correct patient.
- Obtain blood samples for medical testing by venipuncture or capillary stick.
- Aside from drawing sick fulltime phlebotomist working 40+ Hours or more if needed with 3+ years of phlebotomy experience.
- Handling all types of specimens like urine, blood, stool, body fluid, Etc.
- On a day to day i draw, collect, accession, and distribute all type of specimens to all the different departments that we have in our laboratory.
Fulltime Phlebotomist
Wellness 4 Life by Dr.Pinkston
02.2017 - 08.2018
- In charge of handling, labeling, and refrigeration all samples and specimens.
- Also did all the paperwork that went along with it and made sure to notify the proper carrier to pick up the days specimens.
- Also assisted the doctor and nurse practitioner with different procedures that were being done in the office.
- Learned how to use properly use an autoclave and make sure procedure instruments were clean and sterile.
- Dealt with every different kind of patient from geriatric to young adults.
- Also handled the offices insurance verifications, was able to do all the paper work to verify that each patients paper work was still active, and make sure we had the co-pays for the day.
- Also did the lab work and processed the urine, blood, stool, and pap smears.
- Prepared specimens and sent them out to other labs to be tested or if possible tested in house.
Sales Associate
James Avery
06.2015 - 10.2015
- Provide excellent customer service at all times to ensure customer satisfaction, stock inventory as needed, clean and replace items on display, ensure area is always clean and well maintained and answer phone inquiries when needed.
Customer Service Representative
Xerox
10.2013 - 03.2015
- Answer customer inquiries via email and telephone regarding member accounts, inquires and resolutions to issues, update member accounts as needed, handle member complaints, submit ticket regarding concerns/questions and keep daily ticket count for production.
Paint & Home Décor Associate
Lowe's
11.2010 - 10.2013
- Assist customer with product choice, mix custom paint orders, place online orders, maintain and stock paint and home décor department, assist with custom fitted blinds, perform all opening paperwork and duties for the department and perform cashier duties to check out customer.
Extern
Angeles Mulit-Specialty Clinic
05.2016
- Conducted blood draws, performed data entry, printing of labels for blood specimens, performed centrifuge, separate serum, prepped urine specimens for shipment, transfer and pack synovial fluid for send out.
Education
High School -
South San High School
01.2010
Lamson Institute -
Lamson Institute
Skills
- Resource allocation
- Inventory management
- Customer relationship management
- Scheduling coordination
- Compliance verification
- Supply chain operations
Languages
Spanish, Fluent
Medical Training
- Specimen Processing
- Gram Staining
- Slide Processing
- Blood Typing
- Urinalysis
- Phlebotomy
- Vital signs
- Syringe draws
- Occult blood specimen
- Winged Infusion Set
- EKG Technician
- CLIA Waived Testing
- Centrifuge
- ESR Rate
- Blood Smears
- Toxicology
- Capillary Puncture
- Medical Terminology
Languages
English
Native/ Bilingual
Timeline
Supporting Resource planner
EMSAR
04.2021 - Current
Lab Technician
Texas Liver Institute
07.2019 - 03.2020
Full Time Phlebotomist
SouthWest General Hospital
11.2018 - 07.2019
Fulltime Phlebotomist
Wellness 4 Life by Dr.Pinkston
02.2017 - 08.2018
Extern
Angeles Mulit-Specialty Clinic
05.2016
Sales Associate
James Avery
06.2015 - 10.2015
Customer Service Representative
Xerox
10.2013 - 03.2015
Paint & Home Décor Associate
Lowe's
11.2010 - 10.2013
High School -
South San High School
Lamson Institute -
Lamson Institute