Yessenia Garibay
Wenatchee
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
Wenatchee Golf And Country Club
12.2023 - 01.2025
- Collaborated with team members to create a positive work environment focused on delivering excellent customer service.
- Collaborated with kitchen staff to ensure accurate delivery of food orders according to guest specifications.
- Maintained a clean work area throughout shifts by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed.
- Ensured compliance with health codes and sanitation guidelines at all times during food handling processes.
- Developed relationships with regulars/Members by providing personalized service based on their preferences.
- Handled cash transactions accurately using POS system while providing friendly interactions with customers.
- Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers.
Esthetician
Tranquility Day Spa
02.2021 - 11.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Facials, lashes and waxing.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
Server
Hilton Garden Inn Hotel
01.2019 - 03.2020
- Demonstrated strong leadership skills by overseeing daily operations of the restaurant during absence of management team
- Cultivated a positive work environment through effective communication, teamwork, and recognition programs
- Demonstrated exceptional time management skills by efficiently juggling multiple tasks during busy shifts
- Managed cash handling procedures, including opening/closing registers, counting money, and making deposits
- Maintained a clean and organized work area, adhering to health and safety regulations at all times
- Achieved consistently high scores on customer satisfaction surveys through attentive service and personalized interactions
Education
Prerequisite's
WVC
01-2024
GED -
Wenatchee Valley College
Wenatchee, WA01-2016
Skills
- Strong work ethic
- active listening
- time management
- critical thinking
- Team collaboration
- Performance improvement
- Multitasking and organization
- dependable
Timeline
Server
Wenatchee Golf And Country Club
12.2023 - 01.2025
Esthetician
Tranquility Day Spa
02.2021 - 11.2023
Server
Hilton Garden Inn Hotel
01.2019 - 03.2020
Prerequisite's
WVC
GED -
Wenatchee Valley College
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