Summary
Overview
Work History
Education
Skills
Timeline
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Yessenia Hernandez

Hollywood,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Multi-Property Maintenance Coordinator

PAC Properties
03.2023 - Current
  • Coordinated maintenance services for over 60 properties
  • This involves scheduling regular inspections, addressing urgent repairs, and ensuring compliance with all safety regulations
  • Ensure that all calendar appointments for our technicians are booked and scheduled efficiently
  • Managing multiple tasks requires effective prioritization and organization
  • Coordinated with third-party vendors and successfully scheduled their services
  • Answer phone calls from vendors and residents with professionalism
  • Proceed to schedule and oversee the inspections for properties located in Los Angeles County.

Property Manager

Beachfront Property Management (Part-time Remote)
08.2019 - 07.2023
  • Diligently monitor rent payments using Yardi to ensure timely collection and maintain a low delinquency rate
  • Overseeing apartment occupancy and managing the leasing process
  • Overseeing lease agreements and ensuring compliance with the company's rules and regulations
  • Prepared the necessary 3-day notice and the 24-hour notices required for entry
  • Completed the annual property inspections.

Administrative Assistant

Marina office | Greystar
05.2018 - 05.2023
  • Ensure that all files are organized systematically
  • Prepare the leasing agreements and addendums for the boat slips
  • Strong problem-solving skills ensure that maintenance tasks are completed promptly, minimizing disruptions and maintaining tenant and client satisfaction
  • Ensure all paperwork is completed with meticulous attention to detail
  • Updating spreadsheets and other data entry tasks
  • Addressing any concerns promptly and maintaining transparency about costs and timelines.

Education

Business Administration -

Los Angeles Valley College

Skills

  • Time management
  • Problem-solving
  • Lease Administration
  • Compliance Monitoring
  • Bilingual (Spanish)
  • EOS Knowledge
  • Fair housing compliance
  • Marketing and Advertising

Timeline

Multi-Property Maintenance Coordinator

PAC Properties
03.2023 - Current

Property Manager

Beachfront Property Management (Part-time Remote)
08.2019 - 07.2023

Administrative Assistant

Marina office | Greystar
05.2018 - 05.2023

Business Administration -

Los Angeles Valley College
Yessenia Hernandez