YESSENIA MADRIGAL
Atascosa,TX
Summary
Highly motivated, fluent in Spanish, organized, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
(Please note I've worked two jobs at a time, explaining date overlaps in resume).
Overview
7
7
years of professional experience
2
2
Languages
5
5
years of post-secondary education
Work History
Home Health Care
Pediatric Health Care
San Antonio , TX
07.2022 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Administrative Assistant Manager
Stay Cool Air Conditioning & Heating
San Antonio, TX
09.2018 - 05.2022
- Administrate all tasks in office, manage calls, scheduling appointments, register equipment, keeps tabs with the City of San Antonio for permits and inspections, etc.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Dispatcher Office Manager
5M Transport Trucking
San Antonio, TX
11.2017 - 08.2020
- Directed dispatching, routing and tracking of fleet vehicles.
- Processed orders, processed and printed invoices, and created daily shipping logs.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over daily calls.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Medical Assistant
Quality Urgent Care
San Antonio, TX
03.2016 - 07.2018
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Education
High School Diploma -
Southwest High School
San Antonio, TX 08.2010 - 06.2014
Certification - Medical Assistant
Brightwood College
San Antonio, TX 09.2016 - 05.2017
Certification - NCT X-ray Operator
Texas Medical Board
San Antonio, TX 06.2018 - 07.2018
Skills
- Administrative Office
- Office Meetings
- Paperwork Submission
- Organizational Standards
- Clerical Support
- Employee Timesheet Processing
- Trucking Dispatching
- Dispatcher Monitoring
- Administrative Procedures
- Electronic Medical Record
- Patient Assessments
- Specimen Collection
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
Timeline
Home Health Care
Pediatric Health Care
07.2022 - Current
Administrative Assistant Manager
Stay Cool Air Conditioning & Heating
09.2018 - 05.2022
Certification - NCT X-ray Operator
Texas Medical Board
06.2018 - 07.2018
Dispatcher Office Manager
5M Transport Trucking
11.2017 - 08.2020
Certification - Medical Assistant
Brightwood College
09.2016 - 05.2017
Medical Assistant
Quality Urgent Care
03.2016 - 07.2018
High School Diploma -
Southwest High School
08.2010 - 06.2014
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