Yessenia Nuñez
Los Angeles,CA
Summary
Highly motivated student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
8
8
years of professional experience
Work History
Youth Development Professional
Boys And Girls Club Of Pasadena
06.2022 - Current
- Responsible for the planning, implementation and evaluation of various programs and activities offered to the members of the program.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Manage record keeping and reporting, as it relates to assigned programs.
Server
Charlies Trios
04.2021 - 06.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
La Monarca Bakery
09.2020 - 08.2021
- Preparing online (Postmates, Grubhub, UberEats, phone orders) + in-person orders
- Baking and preparing bread to ensure the store is constantly restocked throughout the day
- Working with customers directly to prepare their food and drinks
- Job responsibilities included being on register, preparing food and drinks, and cleaning as required throughout the day
- Required to work well under pressure in order to fulfill online, phone and in-person orders while.
Office Assistant/Intern
EPIC Office, California State University
05.2016 - 08.2016
- Completed a variety of clerical tasks such as filing, faxing, photocopying, scheduling meetings/appointments, taking & directing phone calls, and filling in as a receptionist as needed
- Obtained experience as a receptionist who would greet guests upon arrival, handle incoming communication, maintain the overall organization of the office, updating paperwork/documents as needed
- Worked with a variety of software including: Outlook, Microsoft, PowerPoint, Spreadsheets, etc.
Education
Associate of Science - Business Administration
Pasadena City College
Pasadena, CA05.2024
Skills
- Excellent Communication
- Software Knowledge of Excel/Microsoft Word/PowerPoint
- 2 Years of Customer Service
- Clerical/Receptionist Experience
- Excellent Organizational Skills
- Program Planning
- Teamwork and Collaboration
- Social Media Content Design
References
- Ivan Dominguez, (626) 344-1227
- Nalleli Antonio, (323) 873-5118
- Gabriela Moreno, +1 (323) 358-8334
Languages
Spanish
Native or Bilingual
Timeline
Youth Development Professional
Boys And Girls Club Of Pasadena
06.2022 - Current
Server
Charlies Trios
04.2021 - 06.2022
Barista
La Monarca Bakery
09.2020 - 08.2021
Office Assistant/Intern
EPIC Office, California State University
05.2016 - 08.2016
Associate of Science - Business Administration
Pasadena City College
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