Yessenia Sanchez Reyes
Montclair ,CA
Summary
Driven professional with a track record of enhancing operational efficiency and customer satisfaction at Hollister Co. Excelled in heavy lifting and stress tolerance, achieving demanding productivity goals. Demonstrated exceptional warehouse safety and customer service skills, significantly improving order processing speed and positive customer feedback. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Order Filler/ Loader
Walmart Fulfillment Center
Chino, CA
07.2020 - 04.2023
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Scanned packages and boxes and moved to loading dock for shipment.
- Picked and packed order items.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Loaded shipment to trailers
Brand Representative
Hollister Co.
Ontario, CA
03.2017 - 01.2022
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and promotions
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
- Showed understanding of customer's personal style and preferences when offering product advice.
Stock Room Associate
Hollister Co.
Ontario, CA
03.2017 - 01.2022
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
Education
High School Diploma -
Alta Loma High School
Alta Loma, CA05.2018
Skills
- Warehouse Safety
- Product picking
- Heavy lifting
- Stress Tolerance
- Picking efficiency
- Shipping knowledge
- Stock organization
- Loading and unloading
- Stock replenishment
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Order Filler/ Loader
Walmart Fulfillment Center
07.2020 - 04.2023
Brand Representative
Hollister Co.
03.2017 - 01.2022
Stock Room Associate
Hollister Co.
03.2017 - 01.2022
High School Diploma -
Alta Loma High School