Yessenia Soriano
Las Vegas,NV
Summary
Detail-oriented HR and operations professional with over 7 years of experience across payroll coordination, staff scheduling, customer service, and retail management. Proven ability to streamline workforce operations, maintain accurate payroll systems, and lead high-performing teams. Skilled in communication, schedule optimization, and cross-functional collaboration. Adept at balancing administrative precision with frontline support to ensure smooth business operations and employee satisfaction.
Overview
8
8
years of professional experience
Work History
Payroll and staffing coordinator
MSG Entertainment- Sphere
Las Vegas, NV
09.2023 - Current
- Collaborated with department heads to assess labor needs for events while ensuring budget compliance.
- Verified timesheets for accuracy and resolved discrepancies promptly.
- Maintained daily schedule accuracy by communicating staffing requirements and schedule changes effectively.
- Provided strategic feedback to finance on departmental labor costs to enhance budget precision.
Sales Supervisor
7 For All Mankind
Houston, TX
02.2022 - 10.2023
- Trained and motivated associates to maximize sales productivity.
- Trained new staff on product knowledge and effective sales techniques.
- Communicated with store managers about team goals and skill development updates.
- Generated over $500,000 in sales, consistently ranking among top sellers.
- Coached associates on effective sales techniques to enhance performance.
Assistant Store Manager
Burdlife
Houston, TX
09.2021 - 02.2022
- Implemented store KPIs to enhance sales performance tracking daily and monthly.
- Supervised sales teams through ongoing coaching and support to meet customer needs.
- Managed daily operations to ensure efficient store functionality.
- Established training protocols for staff development and operational excellence.
Admin / Customer Service
Hirsch Gift
Houston, TX
06.2017 - 05.2021
- Coordinated technician schedules and managed email correspondence to provide timely updates on orders.
- Supported HR functions by maintaining payroll records and generating summary reports.
- Assisted customers with inquiries regarding order status and resolved ongoing issues efficiently.
Education
Some College (No Degree) - Human Resources Development
University of Houston
Houston, TXSkills
- Oracle NetSuite and Fusion Cloud
- Microsoft Office proficiency
- Workforce Software
- Staffing administration and scheduling
- Employee onboarding and new hire integration
- Payroll administration and labor relations
- Attention to detail
- Team leadership and coaching
- Effective communication skills
Affiliations
- Lead initiatives focused on employee engagement, inclusion, and workplace culture.
- Organize events, facilitate discussions, and collaborate with cross-functional teams to support ERG goals.
Timeline
Payroll and staffing coordinator
MSG Entertainment- Sphere
09.2023 - Current
Sales Supervisor
7 For All Mankind
02.2022 - 10.2023
Assistant Store Manager
Burdlife
09.2021 - 02.2022
Admin / Customer Service
Hirsch Gift
06.2017 - 05.2021
Some College (No Degree) - Human Resources Development
University of Houston
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