Yessica A Garcia
Bellevue
Summary
Dedicated and passionate professional with a strong commitment to improving the well-being of families, children, and communities. Experienced in collaborating with agencies focused on providing support and resources to individuals in need. Eager to work with a team that promotes positive social change and empowerment through advocacy, service coordination, and community outreach.
Overview
13
13
years of professional experience
Work History
Training Officer
State of Ohio
08.2023 - Current
- Company Overview: Ohio Workforce Development
- Identify training needs by independently assessing training needs of other departments and creating needs/wants assessments, training evaluations, surveys, etc
- Develop and conduct training per requisitions using surveys, evaluations, etc., and set up the best approach to training
- Design and develop statewide, regional, or local trainings while staying compliant with OWD and state procedures, policies, and legislation
- Ohio Workforce Development
Intake Specialist
State of Ohio
11.2021 - 07.2023
- Company Overview: Ohio Workforce Development
- Outreach to migrant and seasonal farmworker (MSFW) and H2A population and agricultural employers throughout Ohio to provide labor exchange needs using the Ohio Means Jobs for job order placement
- Collaborated closely with OSHA, Ohio Department of Health, and other community, state, and federal organizations/partners
- Followed up weekly with placements and assisted with mediating labor issues and if necessary, filing a formal complaint using DOL forms and forwarding to corresponding personnel and departments
- Knowledge or federal and state laws within my field and department policies and procedures governing employment services and labor exchange
- Ohio Workforce Development
Customer Service Representative
State of Ohio
07.2019 - 11.2021
- Company Overview: Office of Unemployment Insurance Operations
- Providing guidance and support to unemployed claimant’s receiving or applying for unemployment
- Intake for unemployment application per OCR
- Maintaining detailed notes on each claimant’s application with services provided by federal and state code standards
- Knowledge of federal and state code on unemployment policies to be able to review claim applications and provide and/or gather information to a claimant application within my scope
- Office of Unemployment Insurance Operations
Migrant Outreach Specialist
State of Ohio
09.2016 - 06.2019
- Company Overview: Ohio Workforce Development
- Data entry into government software (OWCMS)
- Conducted outreach to MSFW population and agricultural employers throughout Ohio to provide labor exchange needs using the Ohio Means Jobs for job order placement
- Knowledge of federal and state laws within my field and department policies and procedures governing employment services and labor exchange
- Complete Interstate Clearance Orders 790 and review prior to sending in for approval to State and Federal agencies
- Ohio Workforce Development
Family Services Advocate
Texas Migrant Council
09.2011 - 08.2016
- Advanced cultural competency within the organization by offering training opportunities on diversity issues related to race, gender identity, sexual orientation, or socioeconomic status among others.
- Enabled parents to develop effective parenting strategies through leading evidence-based educational classes on various topics such as discipline techniques or nutrition guidelines.
- Upheld confidentiality and privacy standards for sensitive client information according to organizational policies and government regulations.
- Enhanced family wellbeing by providing comprehensive support and resources to address individual needs.
- Streamlined case coordination processes between agencies involved in providing services to the same family, reducing duplicative efforts and improving overall outcomes.
- Assisted low-income families in obtaining necessary funding or subsidies for childcare expenses or other essential supports.
- Empowered families to achieve self-sufficiency by providing financial education and employment assistance.
- Ensured timely delivery of services to families in need by maintaining accurate records and efficient case management practices.
- Improved access to services for families by developing strong partnerships with community organizations and service providers.
- Increased parent engagement in children''s education through organizing school events, meetings, and workshops.
- Facilitated positive outcomes for families in crisis by conducting thorough assessments and developing tailored action plans.
- Provided targeted assistance to families facing eviction or homelessness by connecting them with legal resources, housing assistance programs, or emergency financial aid.
- Contributed positively towards team goals utilizing excellent communication skills when collaborating with colleagues across departments.
- Safeguarded the wellbeing of children at risk by reporting concerns promptly to appropriate authorities, as mandated by law.
- Maximized program effectiveness through regular evaluation, data analysis, and continuous quality improvement efforts.
- Supported healthy child development with early intervention programs, assessments, and referrals to appropriate services.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Identified available community resources and programs for families of disabled children.
- Collaborated with families to assist in growth, development, and education to increase potential.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
Education
Bachelor of Science in Education - Human Development & Family Studies
Bowling Green State University
Skills
- Detail-Oriented
- Reliable
- Dedicated
- Self-Motivated
- Adaptable
- Organized
- Emotionally Disciplined
- Self-Regulated
- Ambitious
- Results-Oriented
- Performance-Focused
Languages
Spanish
Native or Bilingual
Timeline
Training Officer
State of Ohio
08.2023 - Current
Intake Specialist
State of Ohio
11.2021 - 07.2023
Customer Service Representative
State of Ohio
07.2019 - 11.2021
Migrant Outreach Specialist
State of Ohio
09.2016 - 06.2019
Family Services Advocate
Texas Migrant Council
09.2011 - 08.2016
Bachelor of Science in Education - Human Development & Family Studies
Bowling Green State University
Similar Profiles
Octavia OrrOctavia Orr
Mental Health Registered Nurse at State Of OhioMental Health Registered Nurse at State Of Ohio
ALLEN STERLINGALLEN STERLING
IT Training Consultant at State of OhioIT Training Consultant at State of Ohio
Chelsey BradyChelsey Brady
Corrections Officer at State Of OhioCorrections Officer at State Of Ohio