Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yessica Campuzano Benitez

Cedar Creek,TX

Summary

Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in my business.

Overview

6
6
years of professional experience

Work History

Housekeeper

Self Owned
05.2021 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.

Juvenile Detention Officer

Travis County Juvenile Probation Department
10.2017 - 05.2021
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Transported juvenile inmates to and from court hearings, medical facilities, classes or recreational activities.
  • Supervised 9 inmates during mealtime and recreational time.
  • Worked with juvenile offenders to help in development of decision-making and problem-solving skills.

Sales Associate, Women's Department

Last Call - Neiman Marcus
02.2017 - 10.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Education

Bachelor of Arts - Criminal Justice

Texas State University
San Marcos, TX
05.2023

No Degree - General Studies

Austin Community College
Austin, TX
07.2015

Skills

  • Guest Satisfaction
  • Exceptional Communicator
  • Recreational Activities
  • Booking Procedures
  • Corrective Actions
  • Excellent Problem-Solving Skills
  • Therapeutic Facilitation
  • Behavioral Disorders Familiarity
  • Disciplinary Action
  • Social Perceptiveness
  • Negotiation Tactics
  • Merchandise Display
  • Conflict Resolution
  • Product and Service Sales
  • Customer Service
  • Serve Customers
  • Complex Problem-Solving
  • Product Promotion
  • Guest Relations

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Housekeeper

Self Owned
05.2021 - Current

Juvenile Detention Officer

Travis County Juvenile Probation Department
10.2017 - 05.2021

Sales Associate, Women's Department

Last Call - Neiman Marcus
02.2017 - 10.2017

Bachelor of Arts - Criminal Justice

Texas State University

No Degree - General Studies

Austin Community College

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Yessica Campuzano Benitez