Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yessica Cervantes

Madera,CA

Summary

Dedicated Medical Assistant with proven expertise at Get Well Urgent Care, excelling in patient care and medical office administration. Skilled in venipuncture and compassionate caregiving, I effectively manage time and collaborate with teams to enhance patient experiences. Committed to maintaining confidentiality while ensuring high-quality service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Medical Assistant

Get Well Urgent Care
Merced, CA
03.2025 - 05.2025
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Administered injections, medications and treatments as directed by the physician.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

Sales Associate

HomeGoods
Gilroy, CA
06.2024 - 02.2025
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Organized stockroom shelves according to size, color or style.
  • Provided accurate information about products, prices and services.
  • Built and maintained relationships with peers and upper management to drive team success.

Key Holder

Abercrombie & Fitch
Gilroy, CA
11.2019 - 12.2023
  • Verified accuracy of register tills at beginning and end of shift.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Developed schedules for associates based on needs of the business.
  • Monitored employee performance to ensure adherence to company policies and procedures.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Identified potential shoplifters through observation of suspicious behavior or activities.
  • Ensured compliance with all company policies and procedures.

Education

Graduate Certificate - Medical Assisting

Carrington College
San Jose, CA
05-2025

Some College (No Degree) - General Education

Cabrillo College
Aptos, CA

High School Diploma -

San Benito High School
Hollister, CA
06-2018

Skills

  • Team collaboration
  • Time management
  • Problem solving
  • Medical office administration
  • Compassionate caregiver
  • Maintaining confidentiality
  • Venipuncture and phlebotomy
  • Electronic medical records

Languages

Spanish
Native/ Bilingual

Timeline

Medical Assistant

Get Well Urgent Care
03.2025 - 05.2025

Sales Associate

HomeGoods
06.2024 - 02.2025

Key Holder

Abercrombie & Fitch
11.2019 - 12.2023

Graduate Certificate - Medical Assisting

Carrington College

Some College (No Degree) - General Education

Cabrillo College

High School Diploma -

San Benito High School

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