Yessica Garcia Hernandez
Visalia,CA
Summary
Responsible Cashier proficient in handling money. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Head of Housekeeping Services
Extended Studio Stay Hotel
03.2018 - 01.2019
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Increased employee performance through effective supervision and training.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Store Manager
PLS Check Cashers
04.2013 - 12.2017
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Swing Shift Manager
Mcdonalds
03.2009 - 05.2013
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
High School Diploma -
CETis 147
Zacatecas, Mexico06.2006
Skills
- Customer Service
- Cashier
- Staff Scheduling
- Cleaning Practices
- Staff Evaluations
- Ordering Cleaning Supplies
- Employee Evaluations
- Department Coordination
Timeline
Head of Housekeeping Services
Extended Studio Stay Hotel
03.2018 - 01.2019
Store Manager
PLS Check Cashers
04.2013 - 12.2017
Swing Shift Manager
Mcdonalds
03.2009 - 05.2013
High School Diploma -
CETis 147
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