Yessica Gonzalez
Milwaukee,Wisconsin
Summary
Medical Laboratory Scientist, with 9 years of experience in medical science and administration areas, critical thinking skills, computer proficiency, and attention to detail setting, 3 years in leadership role and customer services.
Overview
12
12
years of professional experience
Work History
Bilingual Executive Assistant of the CEO & Medical Advocate
HIR Wellness Institute
01.2019 - 11.2023
- Advocacy, program support, process training grants, issue invoice resolution forms, communicate with staff, leadership, vendors, tele-advocacy, supporting COVID-19 health practices, translation/transcription, executive calendar organization, staff training, and customer services.
- Improved patient care by providing timely and compassionate support to sexual assault survivors during medical examinations.
- Maintained organized electronic filing systems that streamlined document retrieval processes for executives.
- Enabled seamless communication during high-level negotiations with foreign partners.
- Coordinated successful international events, liaising with vendors and ensuring smooth communication among all parties involved.
- Reduced office supply expenses by implementing cost-effective purchasing strategies.
- Increased productivity by managing multiple tasks simultaneously, prioritizing assignments according to deadlines and importance.
- Provided invaluable cultural insight during the development of global strategies, ensuring sensitivity toward different cultural perspectives.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Started as front desk personnel and successful be promoted to Bilingual Executive Assistant.
Peer Advocate
Gateway Technical College
01.2019 - 12.2019
- Translator/transcriber, advocacy, program coordinator, and provide administrative support to faculty and staff.
- Developed and maintained accurate records of programs and services.
- Facilitated outreach activities to build community awareness.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Medical Laboratory Scientist- Healthcare Management
Grupo Mosi
01.2016 - 01.2017
- Managed and supervised laboratory procedures, established quality assurance programs, administered procedures manuals, and improved customer service.
- Performed pre-analytical, analytical and post-analytical processing procedures.
- Documented test results using computerized and manual transcription methods.
- Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting.
- Managed inventory effectively, reducing waste while maintaining adequate stock levels for uninterrupted lab operations.
- Reviewed clinical policies and procedures to ensure alignment with industry best practices and regulatory guidelines.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Medical Laboratory Scientist - Healthcare Management
Anker Oncologia Global
01.2015 - 01.2016
- Researched laboratories, negotiated goals, maintained laboratory inventory, and performed various specimen analyses.
- Maintained accurate records of client medications, vital signs, and medical appointments for better healthcare management.
- Conducted comprehensive audits of medical records to ensure compliance with regulatory requirements and best practices in healthcare management.
- Provided educational resources to clinical staff regarding cancer staging and coding guidelines, promoting consistent data collection methods.
- Contributed and reported data relevant fo oncology annual report and service line activities.
Medical Laboratory Scientist- Chemist
Grupo Diagnóstico Proa
01.2013 - 01.2015
- Compiled information for laboratory accreditation, recorded test results, and processed various types of samples.
- Maintained high levels of laboratory safety by adhering to strict guidelines and conducting regular safety audits.
- Enhanced product quality by developing and optimizing chemical processes and procedures.
- Implemented continuous improvement initiatives within the laboratory setting, resulting in increased productivity levels and reduced operational costs.
- Enhanced laboratory efficiency by streamlining workflow processes and maintaining accurate documentation of test results working with the hospital needs, doctors and staff related with the patient.
- Packaged and shipped specimens to central lab worked holidays and weekends and process specimens of other labs and hospitals.
Medical Technician - Chemist - Receptionist
Laboratorio Medico del Chopo
01.2012 - 01.2013
- Managed infectious biological waste, prepared samples for international laboratories, and supervised staff.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
Education
Bachelor of Science - Clinical And Pharmaceutic Specialization
University of Guadalajara
Guadalajara, Jalisco, Mexico02.2012
GED -
Wisconsin Department of Public Instruction
02.2019
Associate of Science - Chemical Laboratory Technician
Technological Baccalaureate CBTIS-49
Ocotlan, Jalisco , Mexico 12.2006
No Degree - Professional Practices, Volunteer
Jaliscience Institute of Forensic Sciences
Ocotlan, Jalisco Mexico12.2012
No Degree - Paramedic
Red Cross
Ocotlan, Jalisco, Mexico12.2008
Skills
- Obtain vital signs and first aids
- Collection of crime scene samples in criminalist and criminology, assisted in autopsy, forensic evidence and legal medicine
- Fluent Bilingualism
- Experienced with lab analysis machines (troubleshooting and calibration) to maintain laboratory productivity and validation
- Proficient in Microsoft Office and Apple software and expert knowledge in laboratory programs as Datalab, Laboratory V2, APEX, Point Zero, Document Gil software
- File Management
- Meticulous attention to detail
- Conflict Management
- Critical Thinking, flexibility, teamwork
Degreesandcertifications
- SAFE at Home Program, 01/01/22, 12/31/25
- Certificate of Completion Helping Crime Victims: Crime Victim's Rights, the SAFE Fund, and Crime Victim Compensation, 2020
- Equivalent of Bachelor's degree, major area of study: Clinical and Pharmaceutical Sciences, and High School Diploma, Educational Credential Evaluators, Milwaukee, Wisconsin, 2018
- Certification from Roche for Cobas C111, Sysmex XS-1000, Cobas H232, Guadalajara, Jalisco, Mexico, 2014
- Identification Card Chemical Pharmacobiology, 2013, Mexico City, Mexico
- EGEL-QUICLI Degree in Clinical Chemistry, 2011, Guadalajara, Jalisco, Mexico
- Bachelor's Degree Chemical Pharmacobiology with emphasis in Clinic and Pharmacy, University of Guadalajara, Ocotlán, Jalisco, Mexico, 01/01/07, 12/31/11
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Executive Assistant of the CEO & Medical Advocate
HIR Wellness Institute
01.2019 - 11.2023
Peer Advocate
Gateway Technical College
01.2019 - 12.2019
Medical Laboratory Scientist- Healthcare Management
Grupo Mosi
01.2016 - 01.2017
Medical Laboratory Scientist - Healthcare Management
Anker Oncologia Global
01.2015 - 01.2016
Medical Laboratory Scientist- Chemist
Grupo Diagnóstico Proa
01.2013 - 01.2015
Medical Technician - Chemist - Receptionist
Laboratorio Medico del Chopo
01.2012 - 01.2013
Bachelor of Science - Clinical And Pharmaceutic Specialization
University of Guadalajara
GED -
Wisconsin Department of Public Instruction
Associate of Science - Chemical Laboratory Technician
Technological Baccalaureate CBTIS-49
No Degree - Professional Practices, Volunteer
Jaliscience Institute of Forensic Sciences
No Degree - Paramedic
Red Cross
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