Yessica Hernandez
Lynwood,CA
Summary
To seek and improve more skills in a position that offers professional challenges that will ultilize interpersonal skills, excellent time management and problem solving skills. I am an organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Chiropractor Assistant/ Receptionist
Dr. Oh Chiropractic & Acupuncture
Compton, CA
03.2023 - 01.2025
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate of Arts - Psychology
Cerritos Community College
Norwalk, CA06-2025
High School Diploma -
South Gate Senior High School
South Gate06-2022
Skills
- Multitasking
- Teamwork
- Self motivation
- Fluent bilingualism
- Customer assistance
- Work ethic and integrity
- Team collaboration
- Cash handling
- Organization skills
- Problem-solving skills
Accomplishments
- Honors Award ~ 2018, 2021, 2022
- Biliteracy Award ~ 2022
- Completed AP course in Spanish, Language and Composition and English Literature
- Research Project ~ Mind Melders
Affiliations
- Extracurricular Activities: Dance Team
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
American Sign Language
Elementary
References
References available upon request.
Timeline
Chiropractor Assistant/ Receptionist
Dr. Oh Chiropractic & Acupuncture
03.2023 - 01.2025
Associate of Arts - Psychology
Cerritos Community College
High School Diploma -
South Gate Senior High School
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