Yessica Martinez
Santa Ana,CA
Summary
Hardworking production professional with experience in plating, polishing, and quality control. Excellent at following precise production orders. Offers attention to detail and top-notch multitasking abilities. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
9
9
years of professional experience
Work History
Office Manager/Racker/Quality Control Inspector
Pacific Chrome Services
05.2015 - 06.2024
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Handled all shipments, deliveries, and material orders.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assembled and tested various products to meet production requirements and quality control standards.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Monitored inventory levels to restock materials and maintain consistent supply.
- Examined products for imperfections and defects.
- Trained other workers in inspection and testing procedures.
- Followed safety protocols while handling hazardous materials.
Education
High School Diploma -
Tustin High School
Tustin, CASkills
- Customer Service
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Employee Supervision
- Employee Training
- Financial Accounting
- Quality Control
- Visual Inspection
- Product Inspection
- Quality processes
- Inspection procedures
Timeline
Office Manager/Racker/Quality Control Inspector
Pacific Chrome Services
05.2015 - 06.2024
High School Diploma -
Tustin High School
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