Yessica Martinez

• Oversaw daily operations to ensure compliance with safety and quality standards.
• Trained new team members on process guidelines and efficient workflows.
• Implemented process improvements to enhance productivity and reduce errors.
• Collaborated with cross-functional teams to streamline task execution and resolve issues.
• I independently complete GCAs, Apollo Audits,Station Readiness and coach\support Associates
• Dwell lead

• Worked as a Tier 1 Associate in Pack Singles since the date I was hired

Trained in Process Paths: Singles mix,Cw1000,Cw1000 Problem solve,Kickout Operator,Singles Smalls, Smart pac,SIOC, and Pick

VRC certified

Pallet jack certified

Jam Clear certified

Pack Singles water spider

• Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
• Trained new team members on customer service protocols and operational procedures.
• Monitored inventory levels and coordinated restocking of supplies to maintain optimal availability.
• Assisted in resolving customer complaints and provided solutions to enhance satisfaction.
• Conducted shift briefings to align team objectives and optimize workflow efficiency.
• Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
• Streamlined inventory management processes, leading to reduced waste and optimized stock levels.