Yessica Orozco
Houston,Texas
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
6
6
years of professional experience
Work History
Medical Assistant/Receptionist
Memorial Eye Clinic
05.2022 - Current
- Organized paperwork such as charts and reports for office and patient needs.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic, and health history to keep information current.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Medical Receptionist
Eye Center Of Houston
07.2021 - 05.2022
- Completed patient referrals to other medical specialists.
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Restaurant Hostess
Pluckers Wing Bar
06.2018 - 07.2021
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
Elsik High School
Houston, TXSkills
- Referral Verification
- HIPAA Compliance
- Records Management
- Medical Transcription
- Appointment Scheduling
- Administrative Support
- Telephone skills
- Data inputting
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant/Receptionist
Memorial Eye Clinic
05.2022 - Current
Medical Receptionist
Eye Center Of Houston
07.2021 - 05.2022
Restaurant Hostess
Pluckers Wing Bar
06.2018 - 07.2021
High School Diploma -
Elsik High School
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