Yessica Ortiz
Imperial,CA
Summary
Dedicated and dependable candidate eager to launch a career in daycare, committed to delivering exceptional care and support to children. Passionate about fostering a fun, engaging, and educational environment that nurtures young minds and encourages growth. Equipped with a genuine love for working with children and a desire to contribute positively to their development. Ready to bring enthusiasm and creativity to a dynamic team focused on enriching the lives of children.
Overview
13
13
years of professional experience
Work History
Intake Worker
Womanhaven
El Centro, CA
08.2024 - Current
- Build rapport and provide culturally sensitive, gender affirming, and trauma-informed support to all individuals served.
- Conduct a comprehensive assessment to determine our client(s) needs, preferences, and goals.
- Develop and implement an Individualized Service Plan that is person-centered and aligns with the individual's needs, preferences, and goals.
- Refer and connect to needed services, community support, employment, and social services.
- Collaborate and coordinate services with our Housing Navigator.
- Provide peer coaching, inspire hope, and model recovery.
- Use evidence-based practices such as motivational interviewing, housing first, and harm reduction principles, to engagesupport our clients in achieving their goals.
- Interact with the client's Parole/Probation Officer to support our clients and to ensure that the ISP aligns with their requirements.
- Complete timely and accurate documentation of eligibility, consent, assessments, progress towards goals, and all communications with the individual, their family, and providers.
- Conduct outreach and engagement (for example, attending community events, meetings, and presentations with providers, agencies, and members of the community).
- Executed diverse tasks to enhance team objectives and operational efficiency.
- Supervised and supported a team of child care workers in daily activities
- Developed and implemented age-appropriate curriculum for children
- Ensured the safety and well-being of all children in care
- Communicated effectively with parents regarding child development and behavior
- Organized and led special events and field trips for children
Shelter worker
Klap 6
Imperial, CA
09.2022 - Current
- Data collection and entry
- Interact with guests to support welcoming environment, and direct questions and requests to the appropriate team member
- Work in an environment that is fast paced, completing multiple tasks efficiently, safely while meeting stringent timelines
- Maintain a safe and clean space; indoors and outdoors
- Perform administrative duties in support of an assigned area of responsibility
- Communicate clearly, effectively, and professionally with others, verbally and in writing.
In home support services assistant
El Centro
El Centro, CA
06.2020 - 01.2021
- Assist patient with bathing and dressing
- Prepare meals/ feed if necessary
- House keeping
- Assist in grocery shopping
- Transport patients to and from doctor’s appointments.
Barista
Naval Air Facility
El Centro
02.2014 - 07.2014
- Create and serve hot and cold beverages
- Operate cash register and run credit/ debit card transactions
- Familiar with POS systems
- Worked in a fast pace environment
- Clean and sanitize work area, utensils, and equipment
Store Associate
Fort Carson
Fort Carson, Colorado
03.2013 - 10.2013
- Greet customers and provide excellent customer service
- Maintain inventory on shelves and cooler
- Maintain cleanliness of business
- Operate cash register and run credit/ debit card transactions
- Work in a fast pace environment
Education
Certificated Medical Assistant -
CENTRAL UNION SCHOOL FOR ADULTS
EL CENTRO, CALIFORNIAundefined
Imperial Valley College
High School Diploma -
Grand Canyon University
Phoenix, AZSkills
- Bilingual
- Problem solving
- Customer Service
- Patient scheduling
- Teamwork
- Multitasking
Languages
English
Professional Working
Timeline
Intake Worker
Womanhaven
08.2024 - Current
Shelter worker
Klap 6
09.2022 - Current
In home support services assistant
El Centro
06.2020 - 01.2021
Barista
Naval Air Facility
02.2014 - 07.2014
Store Associate
Fort Carson
03.2013 - 10.2013
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Imperial Valley College
Certificated Medical Assistant -
CENTRAL UNION SCHOOL FOR ADULTS
High School Diploma -
Grand Canyon University