Yessica Santana
Lawrence,MA
Summary
Bilingual and dependable professional with strong customer service and attention to detail. Experienced in diverse work environments, with the ability to follow instructions, work efficiently, and adapt quickly. Reliable team player eager to learn and contribute.
Overview
1
1
Certification
Work History
Housekeeping/Driver
Molly Maids
North Carolina
- Residential and office housekeeping
- Executed housekeeping tasks independently and efficiently, maintaining cleanliness and organization
- Ensured client satisfaction by addressing issues with exceptional customer service
Home Health Aide
Home Health Aide
Lawrence, MA
- Assisted individuals with daily living activities to promote independence and comfort
- Facilitated friendly conversations to enhance emotional support and connection
- Performed errands, light housekeeping, and grocery shopping to maintain a clean and organized living environment
Receptionist
Gentle Dental
Methuen, MA
- Coordinated scheduling and confirmation of appointments to optimize clinic workflow.
- Ensured accuracy and completeness of patient records and insurance information to facilitate efficient billing and care.
- Managed patient intakes and discharges, ensuring smooth transitions and accurate documentation.
Education
GED -
Lare Institute
Andover, MA06-2026
Electromechanical Assembler
The LARE Institute
Andover, MA02-2026
Skills
- Customer Service
- Patient care
- Appointment scheduling
- Time management
- Attention to detail
- Quality control
- Wires and terminals
- High voltage soldering
Certification
- IPC-A-610
- IPC J-STD-001
- OSHA 10
Title
EMA
Timeline
Receptionist
Gentle Dental
Home Health Aide
Home Health Aide
Housekeeping/Driver
Molly Maids
GED -
Lare Institute
Electromechanical Assembler
The LARE Institute