Yessika Antuna

• Schedule, reschedule and confirm appointments.

Take patient vitals

• Performing routine blood draws

• Process laboratory specimens, routine and complex • Biopsy and tape stripping processing • COVID-19 testing • Alcohol breathalyzer testing and urine drug testing • Centrifuging samples, shipping, and storage. (IATA Certified) • Organize and manage laboratory inventory, • Keep inventory of frozen samples • Follow lab m a n u a l • Maintaining frozen sample logs (PK, ADA Biopsy, Tape Stripping).

• Consulted with clients to determine desired hairstyles and color options.
• Educated clients on hair care products and maintenance routines.
• Shampooed, Colored, cut and installed extensions according to style photos and client specifications.
• Pursued continuing education and training to stay up to date with new trends and techniques.
• Advised clients on how to maintain their haircuts between visits.
• Designed custom makeup looks for diverse clients and special occasions.
• Collaborated with photographers to create stunning visuals for photo shoots.
• Assisted in styling hair to complement makeup for complete looks.
• Educated clients on skincare and product application techniques.

• Manage front desk, including patient and visitor check-in /out, answering phones, confirming appointments, checking faxes and stocking refreshments.
• Responsible for patient scheduling in CTMS and Outlook, and cross-checking platforms to verify information matches.
• Checking and reconciling Outlook and SignalPath visits.
• Responsible for patient stipend payments, gathering patient W9’s annually for accounting department, and updating patient demographics in CTMS.
• Keep fully stocked screening packets for enrolling studies and shred studies closed for enrollment.
• Make copies for current ICF in screening packets.
• Assist Recruitment Coordinator in contacting referrals, scheduling free consultation appointments, and updating appointment information in Outlook.
• Open mail and distribute accordingly. Send certified letters and thank you letters for Shingles referrals.
• Receive and appropriately store IP and print TempTales; give documents to Lead Study Coordinator.
• Maintain up-to-date log of office inventory monthly, Site supplies coordination, order, receiving and storage.
• Responsible for packing and sending study records for long term storage when approved by site manager.
• Rotate laundry duties with Lab Research Assistant.
• Provide backup support to the Lab Research Assistant.
• Additional duties as assigned.

• Handled orders and cash register every shift.
• Served food and beverages to customers in a positive and friendly manner.
• Delivered helpful information regarding food ingredients, menus, and beverages.
• Completed side work tasks at the end of the night to ensure a cleanliness environment.
• Took in person and phone call orders on a daily basis.

• Assisted other team members and resolved any conflict between orders and work-related activities.
• Managed 4-12 employees during a shift including check out at the end of the night.
• Handled cash registers and deposits throughout the day.
• Provided great customer service by making orders correctly and delivering on time.

• Ensuring member account information is up to date and payment methods are efficient.
• Sanitized equipment every hour providing a clean environment.
• Provided members with gym tours and useful information about equipment.
• Collaborated with team members and management team for positive work environment.