Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yesslin Sanchez

Bronx,New York

Summary

Dynamic customer service professional with a strong work ethic and integrity, experienced at Chipotle. Proven ability in cash handling and conflict resolution, ensuring exceptional dining experiences. Adept at multitasking and collaborating with teams, contributing to efficient operations and patient care in previous roles, including volunteering at Montefiore Hospital. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

3
3
years of professional experience

Work History

Cashier

Chipotle
03.2024 - Current
  • I am a dedicated customer service professional specializing in the food industry, with experience as a cashier and in cross-functional roles. Ensuring a positive dining experience for customers. Proficient multitasking across various responsibilities, including assisting kitchen staff and maintaining cleanliness standards. Known for reliability, strong communication skills, and a commitment to delivering exceptional service in fast-paced environments. Processed an average of 150+ customer transactions per shift with 99% accuracy in handling cash, credit, and digital payments.
  • Greeted customers entering store and responded promptly to customer needs.

VOLUNTEERING

Monteore Hospital
03.2023 - 05.2023
  • I am a dedicated healthcare professional in training, with hands-on experience in patient care and support. In my previous role, I assisted patients by prioritizing their needs, collaborating closely with nursing staff, and providing support to patients' families. My responsibilities included facilitating communication, ensuring timely assistance, and contributing to a compassionate and efficient care environment.Trained 5 new volunteers on hospital protocols, resulting in improved onboarding and team efficiency.

Office Assistant

New Settlement Community Center
07.2022 - 08.2022
  • Detail-oriented administrative professional experienced in managing event attendee lists and transferring data from paper to digital formats. Ability to maintain accurate records and facilitate interdepartmental communication to support the organization's operations. Demonstrated ability to improve efficiency and contribute to the smooth execution of events. Maintained and organized 1,000+ digital and paper records, improving document retrieval time by 30%.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Education

High School Diploma -

Claremont International High School
06.2024

No Degree -

Lehman College
Bronx, NY

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Cash register operation
  • Conflict resolution
  • Time management skills

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Cashier

Chipotle
03.2024 - Current

VOLUNTEERING

Monteore Hospital
03.2023 - 05.2023

Office Assistant

New Settlement Community Center
07.2022 - 08.2022

High School Diploma -

Claremont International High School

No Degree -

Lehman College

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