YESSOUFOU ASSANI
Columbia,MD
Summary
Reliable delivery partner with proven track record of optimizing routes, ensuring safety compliance, and delivering exceptional customer service. Expertise in GPS navigation and team training drives operational efficiency.
Overview
21
21
years of professional experience
1
1
Certification
Work History
AMAZON FLEX DELIVERY PARTNER
Amazon
Elkridge, MD
11.2024 - Current
- Managed efficient delivery routes to optimize package distribution and minimize delays.
- Ensured compliance with safety protocols during transportation and handling of goods.
- Trained new team members on operational procedures and best practices for efficiency.
- Conducted regular vehicle inspections to maintain safety standards and reliability.
- Utilized GPS technology effectively to find optimal routes and avoid unnecessary delays.
- Improved delivery efficiency by optimizing routes and adhering to strict timeframes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Minimized company liability and risks to loads by obeying traffic laws.
CHRYSLER JEEP DODGE & RAM EXPERT
STELLANTIS
Silver Spring, MD
01.2020 - 06.2026
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Sales Consultant
DARCARS Chrysler Jeep Dodge
Rockville, MD
06.2005 - 06.2026
- Delivered exceptional customer service, ensuring client satisfaction and loyalty.
- Conducted product demonstrations, effectively showcasing vehicle features and benefits to potential buyers.
- Collaborated with finance team to facilitate seamless transaction processes for customers.
- Trained new sales staff on product knowledge and effective sales techniques to enhance team performance.
- Analyzed market trends to identify opportunities for increasing sales and improving inventory management.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Increased dealership revenue through effective negotiation and closing techniques.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Education
Diploma - Computer Programming
KOOL & DAV COMPUTER INSTITUTE
AKPAKPA BENIN06-1993
No Degree - Economics And Political Science
NATIONAL UNVERSITY OF BENIN
ABOMEY-CALAVIE BENN10-1992
Skills
- Strong time management
- Organizational growth
- Reliability and punctuality
- Effective problem solving
- Professionalism and courtesy
- Vehicle maintenance
- GPS navigation mastery
- Load and unload proficiency
- Positive attitude
- Problem-solving
- Customer service
- Time management
- GPS and route planning
- Verbal and written communication
- Safety consciousness
- Route planning expertise
Accomplishments
- Maintained consistent and on-time delivery record with 99% of all orders arriving on time or ahead of schedule.99
- Received ONE OF BEST achievement award at AMAZON FLEX in 05/2026
- Documented and resolved EXTRA PACKAGE which led to DELIBERY.
Certification
- DELIVERY Training - 3 DAYS
- VEHICLE SALES License - 1 MONTH
- Certified VEHICLE SALES CONSULTANT, DARCARS - 3 DAYS
- SALES CERTIFICATE , DARCARS - 1WEEK
- Licensed SALES CONSULTANT - 1MONTH
Languages
French
Native or Bilingual
English
Full Professional
Timeline
AMAZON FLEX DELIVERY PARTNER
Amazon
11.2024 - Current
CHRYSLER JEEP DODGE & RAM EXPERT
STELLANTIS
01.2020 - 06.2026
Sales Consultant
DARCARS Chrysler Jeep Dodge
06.2005 - 06.2026
Diploma - Computer Programming
KOOL & DAV COMPUTER INSTITUTE
No Degree - Economics And Political Science
NATIONAL UNVERSITY OF BENIN