Delvi Estrella

Selected the most efficient routes in compliance with delivery instructions and fuel policy. Presented customers with bills and receipts and collected payments for goods delivered. Established long-term customer relationships through prompt and courteous service with frozen and dry food deliveries. Processed payments by accepting cash, checks and credit card payments. Handled merchandise in accordance with product handling standards.

• Supported effective inventory management for clients by accurately recording shipment details upon receipt and delivery completion.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Utilized communication devices to stay in contact with dispatch and provide real-time status updates.

Obtained signatures on all invoices and credits. Evaluated customer needs and determined appropriate action, referring their questions to management when necessary. Reported any errors found on delivery documents to supervisor. Handled merchandise in accordance with product handling standards. Processed payments by accepting cash, checks and credit card payments. Established long-term customer relationships through prompt and courteous service. Selected the most efficient routes in compliance with delivery instructions and fuel policy.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Documented mileage, deliveries, pickups, customer issues and damages.