Courtney (Corey) Campbell
Austin,TX
Summary
Detailed-oriented Lead Sales Supervisor bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Focused team-builder with organized nature and sound judgment focused on maximizing store and team efficiency.
Overview
5
5
years of professional experience
Work History
Interim Assistant Store Manager
Dr Martens
10.2023 - Current
- Partnering with Store Manager to ensure consistent business standards are upheld
- Acting as a role model to encourage a positive and productive work environment
- Representing the Dr
- Martens brand through coaching and feedback and helping the team exceed goals while ensuring awareness of all sales and Key Performance Indicators (KPIs) goals
- Assisting in training new staff on job duties and product knowledge
- Assisting Store Manager with human resources responsibilities, including employee onboarding paperwork, reviewing performance, and recruiting
- Performing daily operations related to opening and closing the store, balancing the register, preparing, and making bank deposits
- Assisting Store Manager with operational responsibilities, such as scheduling, inventory management, shipments, physical inventories, etc
- Delivering exceptional customer service by leading the sales floor and fostering team selling
- Working with retail stock team to receive, maintain, and replenish in-store stock by maximizing organization efficiently and accurately
- Assisting with merchandising to meet Brand Marketing guidelines and enhance product appeal.
Sales Supervisor
Dr Martens
02.2022 - 10.2023
- Delivering exceptional customer service by leading the sales floor and fostering team selling
- Elevating customer service by greeting store customers, sharing brand knowledge, and seeking to understand the needs of the customer
- Acting as a role model to encourage a positive and productive work environment
- Ensuring the team is aware of business goals and Key Performance Indicators (KPI) and implementing a strategy for attaining sales goals
- Assisting in training new sales staff on job duties and product knowledge
- Assisting with performing daily operations related to opening and closing store, balancing register, preparing, and making bank deposits
- Assisting with operational tasks and physical inventories
- Assisting with merchandising to meet Brand Marketing guidelines and enhance product appeal
- Working with retail stock team to receive, maintain, and replenish in-store stock by maximizing organization efficiently and accurately.
Product Operations Specialist
Old Navy
02.2021 - 01.2022
- Responsible for supporting management team by preforming functional tasks as assigned
- Enhanced customer experience with all omni channel offerings
- Lead and manage execution of merchandising and product operations
- Oversees all aspects of shipment process to ensure smooth execution
- Coach associates on performance in all areas
- Provide quick and exceptional customer experience
- Responsible for auditing and organizing the store
- Responsible for signage and marketing of entire store
- Created inventory of products and pushed in stock onto sales floor
- Kept store clean
- Maximized sales transactions
Style Consultant
Target
02.2020 - 08.2020
- Verified pleasing product displays for customers shopping experience by monitoring sales floor, stocking inventory, and replenishing products
- Educated customers regarding future sales, promotions, and upcoming events, stressing potential benefits to customers
- Greeted customers warmly and analyzed needs and desires while identifying products for consideration
- Designed and displayed innovative store and window displays using tasteful mannequins and visual images.
Lead Style Advisor
Justice Tween Brands
10.2018 - 01.2020
- Set and achieve daily transaction goals during their Floor Supervision segment in the absence of SSL/
- ASL
- Assist SSL/ASL in achieving store conversion goal
- Able to speak to all business metrics, product and promotions with confidence
- Be able to personally achieve Loyalty goals, as established by the SSL, and coach others when acting as floor supervisor
- Support stores comp goal thru proper execution of roles and responsibility
Education
Bachelor of Arts - Psychology
University of Texas At San Antonio
San Antonio, TX12.2020
Skills
- Microsoft Office
- Team Development
- Store Merchandising
- Good Communication Skills
- Guest services
- Store Management Experience
Timeline
Interim Assistant Store Manager
Dr Martens
10.2023 - Current
Sales Supervisor
Dr Martens
02.2022 - 10.2023
Product Operations Specialist
Old Navy
02.2021 - 01.2022
Style Consultant
Target
02.2020 - 08.2020
Lead Style Advisor
Justice Tween Brands
10.2018 - 01.2020
Bachelor of Arts - Psychology
University of Texas At San Antonio
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