Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yetisley Rodriguez

Florida City,FL

Summary

Dedicated office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

7
7
years of professional experience

Work History

Office Assistant

GUNDERLIN, LTD
07.2018 - Current
  • Payroll duties
  • Give responses to and answer payroll inquiries promptly
  • Collecting and verifying timekeeping data of all employees
  • Interacted with customers by phone, email, or in-person to provide information.
  • Calculating pays for worked hours and incorporating leaves and overtimes
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Issue invoices and bills and sent them to customers through various channels (mail, e-mail etc.)
  • Send reminders for payments and contact customers when assigned
  • Answer questions and handle complaints from customers regarding bills
  • Report on activity to upper management

Receptionist

Goldberg & Hirsh, P.A.
01.2017 - 06.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Managed conference room schedules to ensure efficient use of space for meetings and other events.
  • Organized, maintained and updated information in computer databases.

Education

High School Diploma -

Hialeah High School
Hialeah, FL
06.2002

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Verbal Communication
  • Dedicated Team Player
  • Administrative Support
  • Excel spreadsheets
  • Front Office Management
  • Document Management
  • Scheduling
  • Invoice Processing
  • Meticulous attention to detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Office Assistant

GUNDERLIN, LTD
07.2018 - Current

Receptionist

Goldberg & Hirsh, P.A.
01.2017 - 06.2018

High School Diploma -

Hialeah High School

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Yetisley Rodriguez