YETUNDE ODETAYO
Baltimore,MD
Summary
Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers and attention to detail.
Overview
5
5
years of professional experience
Work History
Quality Assurance Analyst
Life Gate Healthcare Services
02.2021 - Current
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Mentored and coached team members on QA topics and strategies.
- Organized and maintained work environment to allow for maximum productivity.
- Fixed identified issues to improve workflows.
- Fixed identified issues to increase productivity and boost workflows.
Direct Support Professional
Resort Healthcare Services
03.2018 - 12.2020
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Transported clients to medical and dental appointments to provide support.
- Supervised daily activities and provided assistance to staff.
Education
Bachelor of Arts - English Education
Ekiti State University
Ekiti, Nigeria09.2014
Skills
- Product Optimization
- AS-9100
- Configuration Review
- Isometric Drawing
- Quality Assurance
- Call Monitoring
- Quality Assurance Controls
Timeline
Quality Assurance Analyst
Life Gate Healthcare Services
02.2021 - Current
Direct Support Professional
Resort Healthcare Services
03.2018 - 12.2020
Bachelor of Arts - English Education
Ekiti State University
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