YEUDIS NIVAR JR.
Summary
Assistant Manager with 6+ years of supervisory experience in operations and team leadership across retail and services environments. Bilingual (English/Spanish) leader skilled in staff training, policy enforcement, incident reporting, and crisis de-escalation, driving consistent operational compliance and reduced errors. Seeks to apply strong judgment, documentation expertise, and community-focused public safety foundations to advance organizational reliability and service excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ASSISTANT MANAGER
FedEx Office
Boca Raton, FL
12.2022 - Current
- Supervised daily store operations and team of associates, ensuring policy compliance and enhancing service delivery.
- Led training programs for staff and managers on SOPs, increasing policy adherence and achieving targeted outcomes.
- Demonstrated sound judgment and decisive action during high-pressure situations to maintain operational continuity.
- Conducted financial audits, reconciling cash handling procedures to enhance fund security and reduce errors.
- Utilized AI with IBM and Microsoft applications to track and analyze performance metrics.
SUPERVISOR
Leon's Cleaning Service
Clifton, NJ
05.2020 - 01.2022
- Implemented process improvements, enhancing overall service delivery effectiveness.
- Conducted quality inspections, ensuring compliance with service standards.
- Resolved customer inquiries and concerns, improving customer satisfaction.
Education
M.S. - SECURITY MANAGEMENT
John Jay College of Criminal Justice
New YorkB.A. - CRIMINAL JUSTICE & SOCIOLOGY
Caldwell University
CaldwellSkills
- Incident Reporting & Documentation
- Conflict Resolution & De-escalation
- Leadership & Team Supervision
- Crisis Management & Problem-Solving
- Bilingual: English & Spanish
- MS Office & Google Applications
Certification
- CompTIA Security+
Languages
- Spanish, Native
Timeline
ASSISTANT MANAGER
FedEx Office
12.2022 - Current
SUPERVISOR
Leon's Cleaning Service
05.2020 - 01.2022
M.S. - SECURITY MANAGEMENT
John Jay College of Criminal Justice
B.A. - CRIMINAL JUSTICE & SOCIOLOGY
Caldwell University