Yeuril Paulino
The Bronx,NY
Summary
OBJECTIVE:
To obtain a position where I can better assist a guest with a knowledgeable helping hand accompanied by a warm and friendly smile, resulting in a great experience of which will be recommended to others.
Overview
3
3
years of professional experience
Work History
Self Checkout Cashier
Whole Food Market
03.2022 - Current
- Maintained knowledge of current menu items, ingredients and preparation methods
- Cross-trained, supported team and help meet all customer needs
- Maintained clean and sanitized work area in accordance with food safety guidelines
- Avoiding cross-contamination of raw and prepared food products
- Removed trash and dropped food items regularly to keep work space neat and clean
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits
- Welcomed guests with personable attitude
- Emphasized fast, friendly customer service
- Checked out customers and bagged items quickly
- Executed cash transactions quickly and accurately
- Mopped up spilled items quickly to prevent mishaps and falls in the kitchen
Cashier Assistant
Whole Food Market
03.2022 - Current
- Worked with other associates to support cashiers and management needs.
- Retrieved items for customers and verified prices.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Learned duties for various positions and provided backup at key times.
- Lifted up to [Number] pounds at once and used forklift to move heavier loads.
Cashier
Whole Food Market
03.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Dime Department Store
03.2021 - 08.2022
- Checked finished lenses for conformance to order specifications
- Inputted information from customers into the company's system using, RNET Software
- Listen to concerns and answering questions to my best knowledge
- Plan and execute most tasks for same day completion
- Built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Wrote agendas and notes and sent out automatic notifications for upcoming supplies
- Oversaw various jobs from conceptualization to completion
- Successfully led key projects which resulted in great customer satisfaction and praise
- Maintained all equipment and maintained laboratory clean
- Handled, used and stored hazardous chemical cleaners correctly and safely
- Repaired and adjusted frames to meet customer needs
Amazon Delivery Driver
Amazon
08.2021 - 03.2022
- Pulled and reviewed up to 200+ daily customer stops to
- Loaded and unloaded 300+ packages each day.
- Contacted customers prior to delivery to coordinate delivery times if need be.
- Reviewed daily documents and orders and reported any errors found on daily route to supervisor.
- Recognized by providing exceptional customer service.
- Worked closely with dispatch to deliver requirements, develop solutions an maintain work flow.
- Maintained stamina during long periods of jogging, walking, lifting 80LB+ driving while remaining focused and vigilant.
- Provided friendly and professional assistance to customers.
- Maintained clean safety record with no accidents or incidents.
- Logged daily mileage, gas and other data in Amazon Flex application
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Checked vehicle after each shift for any damage to ensure it was properly cleaned and maintained.
- Planned optimal routes to minimize delays and maximize time efficiency.
- Cleaned vehicle daily to maintain professional appearance.
- Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.
- Delivered goods and services to customers on time and in excellent condition.
Education
High School Diploma -
New Visions High School Humanities
The Bronx, United States06.2020
Skills
- Quick learner
- Managing inventory
- Planning and coordination
- Materials handling
- Inventory management
- Customer service
- High level of integrity
- Observant
- Strong interpersonal and communication skills
- High attention to detail
- Cashier Experienced
- Bilingual Spanish and English
- Stocks Experienced
- Computer Knowledge
Timeline
Self Checkout Cashier
Whole Food Market
03.2022 - Current
Cashier Assistant
Whole Food Market
03.2022 - Current
Cashier
Whole Food Market
03.2022 - Current
Amazon Delivery Driver
Amazon
08.2021 - 03.2022
Cashier
Dime Department Store
03.2021 - 08.2022
High School Diploma -
New Visions High School Humanities
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